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can't move to process directory

 
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MMurphy



Joined: 24 Oct 2007
Posts: 2
Location: CDC Federal Credit Union

PostPosted: Wed Oct 24, 2007 8:10 am    Post subject: can't move to process directory Reply with quote

Converted our Pagegate machine netware to windows; made logonid local Admin; but we get error "Unable to move ASCII file to process directory". I know the polling directory, but how do I find the process directory?


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Wed Oct 24, 2007 8:14 am    Post subject: Reply with quote

The Process directory is underneath the polling directory in the directory tree. That error, though, generally means that you're polling directory is a network or protected location and that the GetAscii system service doesn't have the appropriate credentials to fully access the ascii files.


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MMurphy



Joined: 24 Oct 2007
Posts: 2
Location: CDC Federal Credit Union

PostPosted: Wed Oct 24, 2007 10:15 am    Post subject: Reply with quote

that got it working, thanks.


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