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Derek



Joined: 30 Jul 2007
Posts: 7

PostPosted: Mon Jul 30, 2007 11:14 am    Post subject: ATT SMPT Reply with quote

I just set up the software and i can page all the ARCH beepers, and i set up SMPT and can page Verizon phones, But i can't get through to ATT phones. I am using the same SMPT carrier settings for Verizon and ATT except a different web address. I ve tried changing my name on the ATT accout only to have full email address, but this did not work. i tried all the web addresses for ATT and Cingular on your support page but they all seem to default to the "CINGULARME" web address. i just get message that it contacts the web site and message is not accepted. (although it did go through one time and one time only) I ve looked at all the recent posts but still can't figure out what i should do next. I don't want to pay $10 a month for pages. all help will be greatly appriciated.


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Mon Jul 30, 2007 11:17 am    Post subject: Reply with quote

Try 10digit#@txt.att.net



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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Derek



Joined: 30 Jul 2007
Posts: 7

PostPosted: Mon Jul 30, 2007 4:15 pm    Post subject: Reply with quote

i used 10digit#@txt.att.net and it connects to host mail server atlsmpt.cingularme.net and does not accept message. derek


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Mon Jul 30, 2007 4:16 pm    Post subject: Reply with quote

1) Is this PageGate or NotePager Pro?



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Mon Jul 30, 2007 4:16 pm    Post subject: Reply with quote

2) Can you post the connector log(s)?



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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Derek



Joined: 30 Jul 2007
Posts: 7

PostPosted: Mon Jul 30, 2007 4:28 pm    Post subject: Reply with quote

7/30/2007 3:03:30 PM ====================================
7/30/2007 3:03:30 PM Start connection to carrier: SMPT
7/30/2007 3:03:30 PM Sending via SMTP
7/30/2007 3:03:30 PM ------------------------------------------------
7/30/2007 3:03:30 PM Working on message to: Derek Robinson from: lsr_der@bellsouth.net
7/30/2007 3:03:30 PM Formatting message
7/30/2007 3:03:30 PM Message contained in single packet
7/30/2007 3:03:30 PM Looking up mailserver for txt.att.net
7/30/2007 3:03:30 PM Trying host: atlsmtp.cingularme.net
7/30/2007 3:03:45 PM Connected to: atlsmtp.cingularme.net
7/30/2007 3:03:45 PM Disconnected
7/30/2007 3:03:45 PM Message not accepted
7/30/2007 3:03:45 PM Message retry limit reached
7/30/2007 3:03:45 PM FAILED To:Derek Robinson Frm:lsr_der@bellsouth.net Msg:test 7-30-2007^^
7/30/2007 3:03:45 PM Carrier retry limit reached. Marking pending messages as bad


using notepager Pro


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Derek



Joined: 30 Jul 2007
Posts: 7

PostPosted: Mon Jul 30, 2007 4:37 pm    Post subject: Reply with quote

7/30/2007 3:03:30 PM


i changed name to leave off the @bellsouth.net but same resulsts.
frustrating.

====================================
7/30/2007 3:03:30 PM Start connection to carrier: SMPT
7/30/2007 3:03:30 PM Sending via SMTP
7/30/2007 3:03:30 PM ------------------------------------------------
7/30/2007 3:03:30 PM Working on message to: Derek Robinson from: lsr_der@bellsouth.net
7/30/2007 3:03:30 PM Formatting message
7/30/2007 3:03:30 PM Message contained in single packet
7/30/2007 3:03:30 PM Looking up mailserver for txt.att.net
7/30/2007 3:03:30 PM Trying host: atlsmtp.cingularme.net
7/30/2007 3:03:45 PM Connected to: atlsmtp.cingularme.net
7/30/2007 3:03:45 PM Disconnected
7/30/2007 3:03:45 PM Message not accepted
7/30/2007 3:03:45 PM Message retry limit reached
7/30/2007 3:03:45 PM FAILED To:Derek Robinson Frm:lsr_der@bellsouth.net Msg:test 7-30-2007^^
7/30/2007 3:03:45 PM Carrier retry limit reached. Marking pending messages as bad
7/30/2007 3:11:45 PM ====================================
7/30/2007 3:11:45 PM Start connection to carrier: SMPT
7/30/2007 3:11:45 PM Sending via SMTP
7/30/2007 3:11:45 PM ------------------------------------------------
7/30/2007 3:11:45 PM Working on message to: Derek Robinson from: lsr_der
7/30/2007 3:11:45 PM Formatting message
7/30/2007 3:11:45 PM Message contained in single packet
7/30/2007 3:11:45 PM Looking up mailserver for txt.att.net
7/30/2007 3:11:45 PM Trying host: atlsmtp.cingularme.net
7/30/2007 3:11:46 PM Connected to: atlsmtp.cingularme.net
7/30/2007 3:11:48 PM Disconnected
7/30/2007 3:11:48 PM Message not accepted
7/30/2007 3:11:48 PM Failed Attempt To:Derek Robinson Frm:lsr_der Msg:test 7-30-2007^^
7/30/2007 3:12:06 PM ====================================
7/30/2007 3:12:06 PM Start connection to carrier: SMPT
7/30/2007 3:12:06 PM Sending via SMTP
7/30/2007 3:12:06 PM ------------------------------------------------
7/30/2007 3:12:06 PM Working on message to: Derek Robinson from: lsr_der
7/30/2007 3:12:06 PM Formatting message
7/30/2007 3:12:06 PM Message contained in single packet
7/30/2007 3:12:06 PM Looking up mailserver for txt.att.net
7/30/2007 3:12:06 PM Trying host: atlsmtp.cingularme.net
7/30/2007 3:12:21 PM Connected to: atlsmtp.cingularme.net
7/30/2007 3:12:21 PM Disconnected
7/30/2007 3:12:21 PM Message not accepted
7/30/2007 3:12:21 PM Failed Attempt To:Derek Robinson Frm:lsr_der Msg:test 7-30-2007^^
7/30/2007 3:12:39 PM ====================================
7/30/2007 3:12:39 PM Start connection to carrier: SMPT
7/30/2007 3:12:39 PM Sending via SMTP
7/30/2007 3:12:39 PM ------------------------------------------------
7/30/2007 3:12:39 PM Working on message to: Derek Robinson from: lsr_der
7/30/2007 3:12:39 PM Formatting message
7/30/2007 3:12:39 PM Message contained in single packet
7/30/2007 3:12:39 PM Looking up mailserver for txt.att.net
7/30/2007 3:12:39 PM Trying host: atlsmtp.cingularme.net
7/30/2007 3:12:54 PM Connected to: atlsmtp.cingularme.net
7/30/2007 3:12:54 PM Disconnected
7/30/2007 3:12:54 PM Message not accepted
7/30/2007 3:12:54 PM Message retry limit reached
7/30/2007 3:12:54 PM FAILED To:Derek Robinson Frm:lsr_der Msg:test 7-30-2007^^
7/30/2007 3:12:54 PM Carrier retry limit reached. Marking pending messages as bad
7/30/2007 3:13:22 PM ====================================
7/30/2007 3:13:22 PM Start connection to carrier: SMPT
7/30/2007 3:13:22 PM Sending via SMTP
7/30/2007 3:13:22 PM ------------------------------------------------
7/30/2007 3:13:22 PM Working on message to: Derek Robinson from: lsr_der@bellsouth.net
7/30/2007 3:13:22 PM Formatting message
7/30/2007 3:13:22 PM Message contained in single packet
7/30/2007 3:13:22 PM Looking up mailserver for txt.att.net
7/30/2007 3:13:22 PM Trying host: atlsmtp.cingularme.net
7/30/2007 3:13:37 PM Connected to: atlsmtp.cingularme.net
7/30/2007 3:13:37 PM Disconnected
7/30/2007 3:13:37 PM Message not accepted
7/30/2007 3:13:37 PM Failed Attempt To:Derek Robinson Frm:lsr_der@bellsouth.net Msg:test 7-30-2007^^
7/30/2007 3:13:55 PM ====================================
7/30/2007 3:13:55 PM Start connection to carrier: SMPT
7/30/2007 3:13:55 PM Sending via SMTP
7/30/2007 3:13:55 PM ------------------------------------------------
7/30/2007 3:13:55 PM Working on message to: Derek Robinson from: lsr_der@bellsouth.net
7/30/2007 3:13:55 PM Formatting message
7/30/2007 3:13:55 PM Message contained in single packet
7/30/2007 3:13:55 PM Looking up mailserver for txt.att.net
7/30/2007 3:13:55 PM Trying host: atlsmtp.cingularme.net
7/30/2007 3:14:10 PM Connected to: atlsmtp.cingularme.net
7/30/2007 3:14:10 PM Disconnected
7/30/2007 3:14:10 PM Message not accepted
7/30/2007 3:14:10 PM Failed Attempt To:Derek Robinson Frm:lsr_der@bellsouth.net Msg:test 7-30-2007^^
7/30/2007 3:14:28 PM ====================================
7/30/2007 3:14:28 PM Start connection to carrier: SMPT
7/30/2007 3:14:28 PM Sending via SMTP
7/30/2007 3:14:28 PM ------------------------------------------------
7/30/2007 3:14:28 PM Working on message to: Derek Robinson from: lsr_der@bellsouth.net
7/30/2007 3:14:28 PM Formatting message
7/30/2007 3:14:28 PM Message contained in single packet
7/30/2007 3:14:28 PM Looking up mailserver for txt.att.net
7/30/2007 3:14:28 PM Trying host: atlsmtp.cingularme.net
7/30/2007 3:14:43 PM Connected to: atlsmtp.cingularme.net
7/30/2007 3:14:43 PM Disconnected
7/30/2007 3:14:43 PM Message not accepted
7/30/2007 3:14:43 PM Message retry limit reached
7/30/2007 3:14:43 PM FAILED To:Derek Robinson Frm:lsr_der@bellsouth.net Msg:test 7-30-2007^^
7/30/2007 3:14:43 PM Carrier retry limit reached. Marking pending messages as bad


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Tue Jul 31, 2007 9:05 am    Post subject: Reply with quote

Based on the log, one of two things is happening. Either the DNS lookups are failing and that's why the connections can't be brokered or Cingular's SMTP host is refusing your attempts to directly connect.

So, let's verify a few things. The first thing I want you to do is this:

1) Go to Start - Run, in Windows.

2) Type in the following and click on OK: command

3) Type in the following and hit enter: telnet notepage.com 25

4) Let me know what the response is.



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Derek



Joined: 30 Jul 2007
Posts: 7

PostPosted: Tue Jul 31, 2007 2:37 pm    Post subject: Reply with quote

220 qs1543.pair.com ESMTP postfix
421 qs1534.pair.com Error timeout exceeded


Connection to host lost.


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Derek



Joined: 30 Jul 2007
Posts: 7

PostPosted: Tue Jul 31, 2007 2:40 pm    Post subject: Reply with quote

typo both had same number "1534" see below:

220 qs1534.pair.com ESMTP postfix
421 qs1534.pair.com Error timeout exceeded


Connection to host lost.


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Derek



Joined: 30 Jul 2007
Posts: 7

PostPosted: Thu Aug 02, 2007 2:45 pm    Post subject: Reply with quote

turned off antivirus software but no help. works with verizon but not with ATT. Any other suggestions?


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