Carrier Setup for SMTP

[johnprandle]

I seem to be having some difficulty with my Carrier setup for SMTP service. I have been able to successfully send a page from notepage pro to my personal email account on my ISP (tds.net) by setting the local domain for the TDS carrier to be "tds.net" with direct delivery specified. However, trying to send a page to my cell phone (Virgin Mobile) results in a "sucessful" delivery indication on the dialer log .. but nothing as nothing is being delivered .. even through the connection log shows "success" and a subsequent email directly from my email client to the same cell phone number is delivered with a minimal delay. I initially thought that some form of authentication would be required with the local domain email server to send a smtp page via that server, however that does not appear to be the case as you can see from the attached log.. you will note that the initial attempt to connect to the mail server for Virgin Mobile fails and the system automatically switched to my outgoing smpt server....
7/14/2007 9:08:39 PM ====================================
7/14/2007 9:08:39 PM Start connection to carrier: TDS
7/14/2007 9:08:39 PM Sending via SMTP
7/14/2007 9:08:39 PM ------------------------------------------------
7/14/2007 9:08:39 PM Working on message to: John Email from:
7/14/2007 9:08:39 PM Formatting message
7/14/2007 9:08:39 PM Message contained in single packet
7/14/2007 9:08:39 PM Looking up mailserver for tds.net
7/14/2007 9:08:49 PM Trying host: mx10.tds.net
7/14/2007 9:08:49 PM Connected to: mx10.tds.net
7/14/2007 9:08:51 PM Received:220 inaamta12.mail.tds.net ESMTP server (InterMail vG.3.00.02.00 201-2196-120-20070322) ready Sat, 14 Jul 2007 20:08:50 -0500^^
7/14/2007 9:08:51 PM Sent:Ehlo tds.net^^
7/14/2007 9:08:52 PM Received:250-inaamta12.mail.tds.net^^
7/14/2007 9:08:52 PM Received:250-ETRN^^
7/14/2007 9:08:52 PM Received:250-PIPELINING^^
7/14/2007 9:08:52 PM Received:250-DSN^^
7/14/2007 9:08:52 PM Received:250-8BITMIME^^
7/14/2007 9:08:52 PM Received:250 SIZE 102400000^^
7/14/2007 9:08:52 PM Sent:Mail From:<@tds.net>^^
7/14/2007 9:08:53 PM Received:250 Ok^^
7/14/2007 9:08:53 PM Sent:Rcpt To:<john.randle@tds.net>^^
7/14/2007 9:08:53 PM Received:250 Ok^^
7/14/2007 9:08:53 PM Sent:Data^^
7/14/2007 9:08:53 PM Received:354 Enter mail, end with "." on a line by itself^^
7/14/2007 9:08:53 PM Sending message
7/14/2007 9:08:53 PM Sent:Message-ID: <1407072108530@tds.net>^^
7/14/2007 9:08:53 PM Sent:Date: 15 Jul 07 01:08:00 UT^^
7/14/2007 9:08:53 PM Sent:To: <john.randle@tds.net>^^
7/14/2007 9:08:53 PM Sent:From: <@tds.net>^^
7/14/2007 9:08:53 PM Sent:Subject: 3:^^
7/14/2007 9:08:53 PM Sent:^^
7/14/2007 9:08:53 PM Sent:testing email from notepage to tds
7/14/2007 9:08:53 PM Sent:^^.^^
7/14/2007 9:08:54 PM Received:250 Ok^^
7/14/2007 9:08:54 PM Message sent
7/14/2007 9:08:54 PM Closing connection
7/14/2007 9:08:54 PM Sent:Quit^^
7/14/2007 9:08:54 PM Received:221 Closing transmission channel^^
7/14/2007 9:08:54 PM SUCCESSFUL To:John Email Msg:testing email from notepage to tds
7/14/2007 9:09:57 PM ====================================
7/14/2007 9:09:57 PM Start connection to carrier: VirginMobile
7/14/2007 9:09:57 PM Sending via SMTP
7/14/2007 9:09:57 PM ------------------------------------------------
7/14/2007 9:09:57 PM Working on message to: John Cell from:
7/14/2007 9:09:57 PM Formatting message
7/14/2007 9:09:57 PM Message contained in single packet
7/14/2007 9:09:57 PM Looking up mailserver for vmobl.com
7/14/2007 9:10:07 PM Trying host: mail1.vmobl.com
7/14/2007 9:10:42 PM Connected to: mail1.vmobl.com
7/14/2007 9:10:42 PM Disconnected
7/14/2007 9:10:42 PM Trying host: smtp.tds.net
7/14/2007 9:10:43 PM Connected to: smtp.tds.net
7/14/2007 9:10:45 PM Received:220 outaamta02.mail.tds.net ESMTP server ready Sat, 14 Jul 2007 20:10:44 -0500^^
7/14/2007 9:10:45 PM Sent:Ehlo tds.net^^
7/14/2007 9:10:45 PM Received:250-outaamta02.mail.tds.net^^
7/14/2007 9:10:45 PM Received:250-ETRN^^
7/14/2007 9:10:45 PM Received:250-PIPELINING^^
7/14/2007 9:10:45 PM Received:250-DSN^^
7/14/2007 9:10:45 PM Received:250-8BITMIME^^
7/14/2007 9:10:46 PM Received:250 SIZE 102400000^^
7/14/2007 9:10:46 PM Sent:Mail From:<@tds.net>^^
7/14/2007 9:10:46 PM Received:250 Ok^^
7/14/2007 9:10:46 PM Sent:Rcpt To:<8654066719@vmobl.com>^^
7/14/2007 9:10:46 PM Received:250 Ok^^
7/14/2007 9:10:46 PM Sent:Data^^
7/14/2007 9:10:47 PM Received:354 Enter mail, end with "." on a line by itself^^
7/14/2007 9:10:47 PM Sending message
7/14/2007 9:10:47 PM Sent:Message-ID: <1407072110470@tds.net>^^
7/14/2007 9:10:47 PM Sent:Date: 15 Jul 07 01:10:00 UT^^
7/14/2007 9:10:47 PM Sent:To: <8654066719@vmobl.com>^^
7/14/2007 9:10:47 PM Sent:From: <@tds.net>^^
7/14/2007 9:10:47 PM Sent:Subject:^^
7/14/2007 9:10:47 PM Sent:^^
7/14/2007 9:10:47 PM Sent:1:testing email from notepage to vm
7/14/2007 9:10:47 PM Sent:^^.^^
7/14/2007 9:10:47 PM Received:250 Ok^^
7/14/2007 9:10:47 PM Message sent
7/14/2007 9:10:47 PM Closing connection
7/14/2007 9:10:47 PM Sent:Quit^^
7/14/2007 9:10:47 PM Disconnected
7/14/2007 9:10:47 PM SUCCESSFUL To:John Cell Msg:testing email from notepage to vm

[Tech Support]

The only thing I can see that would potentially cause the messages to be received by Virgin Mobile but then filtered before they hit the phone is that you have no Sender's Name specified. When a Sender's Name is not specified, a lot of carriers will think the messages are spam.

Try going to Tools - Settings - General and entering something in the Sender's Name field, then see if it works.

[johnprandle]

Thank you .. that did it. Once I went back to the setup wizard and added a name for the sender the page went right through.