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jabdulius



Joined: 22 Jun 2007
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PostPosted: Fri Jun 22, 2007 12:57 pm    Post subject: Changing protocol in web or command-line utility Reply with quote

Hello. I'm in need of a utility that I can call from the web, from java, or from the command-line that will send pages in 4 different protocols (TAP, SNPP, SMTP, WCTP). I see that PageGate does this, but I haven't found documentation yet detailing if you can change this from the web or command-line. Is it possible?

Thanks!



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PostPosted: Fri Jun 22, 2007 1:12 pm    Post subject: Reply with quote

The actual protocol itself (TAP, SNPP, SMTP, WCTP, etc) can't be changed from the command line or from the web interface.

The way PageGate works is you enter the carriers you want to message (and their hosts) into the database. For example, you create a carrier named Nextel that uses the SNPP protocol and references the host pecos.nextel.com

Then, any recipient (or ad-hoc recipient) tied to the Nextel carrier uses the host specified.



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jabdulius



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PostPosted: Fri Jun 22, 2007 1:38 pm    Post subject: Reply with quote

Hm ... well that's no good. We would like a product that can send a page to the same number, but in 4 different protocols. I suppose what we could do is install PageGate in 4 different locations (so that it has 4 different DBs) and access a different install for each protocol...



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PostPosted: Fri Jun 22, 2007 2:53 pm    Post subject: Reply with quote

Just out of curiosity, why would you send a page to the same number through four different protocols? That would mean that the device would receive the same message four different times, once for each protocol.

Even then, most carriers don't support every protocol, at least not as public hosts.

For example, Nextel supports SNPP, SMTP, and TAP but not WCTP.

Verizon supports TAP and SMTP but not SNPP and WCTP.



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jabdulius



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PostPosted: Fri Jun 22, 2007 3:30 pm    Post subject: Reply with quote

I actually work for AT&T. We have a new product about to launch called Enterprise Paging. Essentially what it does is translate pages sent through our gateway in any of the 4 protocols we've mentioned into a standard SMS. This will eliminate the need for the employees of many enterprise companies who rely on paging systems to carry around a pager as well as their cell phone.

My job is write an automated test script that can run continuously and monitor this sevice, so I need to be able to send pages in all 4 protocols to the same number, it needs to be automated, and it needs to be recurring.

Does that make sense?



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PostPosted: Fri Jun 22, 2007 3:50 pm    Post subject: Reply with quote

New Product?

"Enterprise Paging" has been around for quite some time (ATT Wireless then Cingular now back to ATT)

Check out www.enterprisepaging.com



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PostPosted: Fri Jun 22, 2007 3:52 pm    Post subject: Reply with quote

Hmm... it does make sense and it presents an interesting situation, that's for sure.

The thing is, with PageGate, you can configure four different carriers.

Just for example, you could name them:

ATTSNPP
ATTSMTP
ATTWCTP
ATTTAP

You could then create four different recipients:

SNPPRecip
SMTPRecip
WCTPRecip
TAPRecip

Each of the recipients would all have the same phone number referenced for the ID/PIN but each recipient would be set to use the four hosts.

You could then create a group called Master or Group or whatever, really.

Then, any time you send a message to Master (or whatever you named the group) it sends that same message through all four hosts: TAP, WCTP, SNPP, and SMTP.

As for the automation, I need to know a little more about what, specifically, you're trying to do before I can tell you the best way to handle the automation.



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PostPosted: Fri Jun 22, 2007 3:52 pm    Post subject: Reply with quote

As far as your automated testing - you can configure PageGate to resend a message every "x" units of time (hours, days, etc)

I would set up 1 recipient for each protocol - then send a repeating message to that recipient.



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jabdulius



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PostPosted: Fri Jun 22, 2007 3:55 pm    Post subject: Reply with quote

Yes, yes you're right ... suppose it's new to me as I just started with AT&T. The point is we are just starting to collect metrics on it.



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jabdulius



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PostPosted: Fri Jun 22, 2007 4:04 pm    Post subject: Reply with quote

Quote:

Then, any time you send a message to Master (or whatever you named the group) it sends that same message through all four hosts: TAP, WCTP, SNPP, and SMTP.

As for the automation, I need to know a little more about what, specifically, you're trying to do before I can tell you the best way to handle the automation.



Thanks for responses guys.

Is it possible to send a message to this Master group using the cgi script or the command-line?

The automation will be handled by a script we have running on another system. It will simply be calling the cgi script or executing the command-line function periodically.



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PostPosted: Fri Jun 22, 2007 4:17 pm    Post subject: Reply with quote

Sure, you could use the command line Interface with PageGate's GetAscii module.

All you would have to do is point PageGate's GetAscii Interface to a directory local to the PC running PageGate (c:\ascii\ for example).

Then you would have your script call on the sendpage.exe or sendpage32.exe to send a message like so:

sendpage.exe Master This is a test message

That would tell PageGate to send a message to the Master group with the body of the message saying, "This is a test message"



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jabdulius



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PostPosted: Tue Jun 26, 2007 1:45 pm    Post subject: Reply with quote

Okay, I set up the 4 carriers (one for each protocol) and the 4 users, and I've tried to send pages to these 4 users using the gui, but my messages seem to be stuck in the 'pending' stage. What does that mean?

Thanks!



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PostPosted: Tue Jun 26, 2007 1:51 pm    Post subject: Reply with quote

Are the dialer's (connectors) running?



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jabdulius



Joined: 22 Jun 2007
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PostPosted: Tue Jun 26, 2007 8:25 pm    Post subject: Reply with quote

Alright, the dialers are running. I was able to successfully send a page in WCTP. I still need to get SNPP & SMTP working though (TAP is still up in the air since we not want to make that huge investment to put a dial-up modem and phone line to a computer).

Anyhow, here are the errors I'm seeing:
SNPP:
========================================
6/26/2007 6:12:39 PM Start connection to carrier: SNPP
6/26/2007 6:12:39 PM Connect using SNPP protocol
6/26/2007 6:12:54 PM Connected to Host
6/26/2007 6:12:54 PM Disconnected
6/26/2007 6:12:54 PM SNPP not present on host
6/26/2007 6:12:54 PM Disconnected from server
6/26/2007 6:13:29 PM ========================================


SMTP:
========================================
6/26/2007 3:38:43 PM Start connection to carrier: SMTP
6/26/2007 3:38:43 PM Sending via SMTP
6/26/2007 3:38:43 PM ----------------------------------------
6/26/2007 3:38:43 PM Working on message to: smtp from: kv9533
6/26/2007 3:38:43 PM Formatting message
6/26/2007 3:38:43 PM Message contained in single packet
6/26/2007 3:38:43 PM Looking up mailserver for page.att.net
6/26/2007 3:38:43 PM Trying host: page.att.net
6/26/2007 3:38:59 PM Connected to: page.att.net
6/26/2007 3:38:59 PM Disconnected
6/26/2007 3:38:59 PM Message not accepted
6/26/2007 3:38:59 PM Failed Attempt Stn:10 To:smtp Frm:kv9533 Msg:SMTP Test 20070626 1537
6/26/2007 3:39:34 PM ========================================



Settings:
SNPP:
    Protocol: SNPP
    Host: snpp.att.net
    Port: 444
---
    Type: Normal
    Carrier: SNPP
    ID/Pin: 4255333734
    Max Chars: 240
    Notify Code: 999
    "Alpha" & "Drop non-printable characters" checked



SMTP:
    Type: Normal
    Carrier: SMTP
    Email To: 4255333734@page.att.net
    Max Chars: 240
    Notify Code: 999
    "Alpha" & "Drop non-printable characters" checked



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Karim Varela
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PostPosted: Wed Jun 27, 2007 4:31 am    Post subject: Reply with quote

Has the device you are attempting to reach been subscribed to "Enterprise Paging"? ATT's phones do NOT support the advanced protocols unless they are provisioned for Enterprise access. More documentation available at: www.enterprisepaging.com
You will also find correct host info for SNPP, WCTP and SMTP for that service there



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