runtime error '380' invalid property value

[airborne82]

I have been using since Feb, no prob, now it wont even start up. If any body can help it would be greatly appreciated.

[Tech Support]

1) Using the Windows explorer, browse to the c:\program files\notepager pro\ directory.

2) In that directory, you should see a NPP.mdb file. If you have system set NOT to show you the extentions to file types, you'll see a file that is named NPP and the icon of the file will be a small, yellow key.

2a) If you want to view the extentions to files, which I highly recommend, you'll want to go to Tools -> Folder Options.

2b) In the Folder Options, go under the View Tab.

2c) UNCHECK "Hide extensions for known file types" and click on OK.

3) Make a copy of this file somewhere on your computer, preferrably to your My Documents folder or the root c:\

4) After you've made a copy of the database, uninstall NotePager Pro.

5) During the installation, it will prompt you if you want to remove all files, tell it yes.

6) Reboot the computer.

7) Once the computer comes back up, you'll want to visit our website: http://www.notepage.net

8) Click on the Download button under the NotePager Pro section.

9) After the file has been downloaded, run it.

10) This will take you through the installation for the latest version of NotePager Pro, including any patches we've released since you originally installed the program.

11) After you install the latest version of NotePager Pro, run the program once. Skip or cancel all of the wizards it prompt you to, then
close the program.

12) After you've closed the program, go back to your Windows Explorer.

13) Find the copy of the NPP.mdb file that you made, whether you put it in your root c:\ or My Documents folder.

14) Copy this file directly into the c:\program files\notepager pro\ directory. It will ask you if you want to overwrite the file, say yes.

15) Once you do that, run NotePager Pro again. Everything should be restored and fully functional.[/list]

[airborne82]

I tried what you suggested, and I still get the same message. I am stumped on what to do next. any suggestions? I really really need this software to work at this station, or I will have to get another computer wich will cost a helluva lot more than this software cost.

[Tech Support]

Has anything changed between February and now?

Also, you mentioned that this is a workstation. Are you logging on as a user that has limited permission or full permission to the system?

[Tech Support]

The ultimate solution to this problem is as follows:

NOTE: Back up your npp.mdb file before you do this.

1) Uninstall NotePager Pro. When prompted, do the Automatic, then the Full uninstallation.

2) Delete the NotePager Pro directory, if it still exists, after the uninstall.

3) Go to Start - Run.

4) Type the following and hit enter: regedit

5) Go to HKEY_LOCAL_MACHINE - Software.

6) Delete the NotePage Key.

7) Go to HKEY_CURRENT_USER - Software.

8) Delete the NotePage Key.

9) Reboot the computer.

10) Download the latest installation file for NotePager Pro and reinstall the program.

[twest]

I'm getting a error message with this "run time error'380', I look at the soloutions above, but I don't have Notepageer pro install. I only get this error on a golf software and it work a few months ago. Any help is appreciated.