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mhenault
Joined: 28 Jul 2004
Posts: 12
Location: Montreal, QC
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 Posted: Tue Sep 28, 2004 3:21 pm Post subject: Forward To.... doesn't work |
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Hi,
We have PG V4 with 5000 licences. The function Forward To (Email) is not working, I see nothing in the logs.
But, I'm able to send emails if I set a recipient as email only.
So I guess the setting are Ok.
Second problem: If I add a postmaster PG Admin doesn't keep the setting.
Thanks
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Tue Sep 28, 2004 3:26 pm Post subject: |
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| Message forwarding for recipients will only work if you are licensed for, and have GetMail enabled and running. |
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mhenault
Joined: 28 Jul 2004
Posts: 12
Location: Montreal, QC
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| Posted: Tue Sep 28, 2004 3:28 pm Post subject: |
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Sorry...
We have GetMail enabled and running!
2 dialers, GUI client and 2 dialers.
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Tue Sep 28, 2004 3:39 pm Post subject: |
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Is GetMail enabled for those Groups or Recipients that you are trying to forward messages for?
PageGate forwards messages through the SMTP engine so you should check your "SMTPout.log".
Are there any entries for the delivery (forwarding) attempts? |
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mhenault
Joined: 28 Jul 2004
Posts: 12
Location: Montreal, QC
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| Posted: Tue Sep 28, 2004 3:45 pm Post subject: |
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That's what bug's me. It don'T even generate a SMTPout.log
The Get mail service is running I'm able to send mail to a (mail) recipient but it's not forwarding anything.
By the way it's on Win2003 server with admin rights
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Tue Sep 28, 2004 3:55 pm Post subject: |
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It could be that the Microsoft SMTP Service is running, preventing the PageGate mail server from starting and controlling port 25.
Check in the 2003 Services Management Console. Is Microsoft's SMTP startup type set to "Automatic"? If so, set it to "Disabled".
Then stop and start GetMail. |
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mhenault
Joined: 28 Jul 2004
Posts: 12
Location: Montreal, QC
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| Posted: Mon Oct 25, 2004 3:09 pm Post subject: I almost found the problem |
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It seems that PageGate admin isn't not working completely as a Windows NT services.
I check the box, Run as application and all the unsent email were sent right away.
Pagegate is running on a Windows 2003 server and we're using exchange 5.5
Hope it's going to be fixed in a future release
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Tue Oct 26, 2004 7:56 am Post subject: |
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Many customers do have PageGate running as a Service on Win2003 without problems.
Please contact Technical Support via email at forumsupport@notepage.com .
Please include your name, phone number and the subject of this thread (Forward To.... doesn't work) |
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Tue Oct 26, 2004 1:06 pm Post subject: |
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Per email from customer, he switched "Run Style" via PageGate Admin.
PageGate loaded into services and is runing correctly now. |
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