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sg
Joined: 23 Jun 2004
Posts: 2
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 Posted: Wed Jun 23, 2004 10:32 am Post subject: Outlook Web Access & IE |
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We have a promblem sending email to pagegate 4 using the web inteface for Exchange 2000 with Intenet Explorer. What the pagegate sends to the pager is garbled junk. Using Netscape there is no problem. Using a differne web email to send email to the pager has no problem.
Is there a way to make this work?
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Wed Jun 23, 2004 11:14 am Post subject: |
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We will need to see the message file to see what is actually being sent as the message body.
Please send a test message to a PageGate Recipient using IE and the Exchange 2000 web interface. Include forumsupport@notepage.com in the TO field.
Then send the identical message again, using Netscape/Mozilla. |
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sg
Joined: 23 Jun 2004
Posts: 2
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| Posted: Thu Jun 24, 2004 12:46 pm Post subject: |
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Before I send emails to this address, I would like to know where it will end up.
Here are the differences I see in the headers:
Netscape:
charset="Windows-1252"
X-MIME-Autoconverted: from quoted-printable
IE:
charset="utf-8"
X-MIME-Autoconverted: from base64
Outlook client:
charset="US-ASCII"
X-MIME-Autoconverted: from quoted-printable
The only one that will end up with jumble message body is the IE generated message.
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Thu Jun 24, 2004 12:51 pm Post subject: |
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| The messages will be picked out of the "forumsupport" mailbox by a member of the technical support department. |
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Tue Jun 29, 2004 11:48 am Post subject: |
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We believe that the web pages generated by MS Exchange's Webmail forces Internet Explorer to use the UTF-8 character set, which does not allow the message to be sent in a plain text format.
The message body is then Base-64 encoded, and this is what PageGate's GetMail is reading as the message text.
A Netscape/Mozilla browser is not forced into using the UTF-8 character set encoding.
Development is looking at the issue. |
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Thu Jul 01, 2004 3:34 pm Post subject: |
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An updated PageGate GetMail executable ("PGGMail.exe") has been released to accommodate for Base-64 encoding within SMTP messages.
It can be downloaded from our website:
http://www.notepage.net/support/base64pggmail.zip
After downloading please do the following:
1.) Unzip the file.
2.) Stop PageGate.
3.) Rename the existing "PGGMail.exe" to "PGGMail.exe.old"
4.) Copy the unzipped "PGGMail.exe" into the same directory as "PGGMail.exe.old".
3.) Restart PageGate.
Please contact us if there are any issues encountered while using this new "PGGMail.exe". |
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