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cptkirkh
Joined: 19 Apr 2004 Posts: 12
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Posted: Fri May 21, 2004 1:00 pm Post subject: No carrier |
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Here is my log file when i try to connect to my TAP number for SPrint. Can you tell me what I am doing wrong and what No Carrier means? Thanks
/21/2004 12:58:03 PM Start connection to carrier: SPRINT
5/21/2004 12:58:03 PM Connect using TAP protocol
5/21/2004 12:58:03 PM Setting communication parameters
5/21/2004 12:58:03 PM Attempting to reset modem
5/21/2004 12:58:05 PM Sent:AT<CR>
5/21/2004 12:58:06 PM Received:<CR><LF>OK<CR><LF>
5/21/2004 12:58:06 PM Modem reset
5/21/2004 12:58:06 PM Attempting to send dialer init string
5/21/2004 12:58:07 PM Sent:AT&FQ0V1X4&D2N0+MS=9,0<CR>
5/21/2004 12:58:07 PM Received:<CR><LF>OK<CR><LF>
5/21/2004 12:58:08 PM Dialer init string sent
5/21/2004 12:58:08 PM Attempting to send carrier init string
5/21/2004 12:58:08 PM Sent:AT&FQ0V1X4&D2N0+MS=1,0<CR>
5/21/2004 12:58:08 PM Received:<CR><LF>OK<CR><LF>
5/21/2004 12:58:09 PM Carrier init string sent
5/21/2004 12:58:09 PM Dialing carrier
5/21/2004 12:58:09 PM Sent:ATDT18886561727<CR>
5/21/2004 12:58:17 PM Waiting for connection
5/21/2004 12:58:27 PM Received:<CR><LF>NO CARRIER<CR><LF>
5/21/2004 12:58:27 PM Attempting to hang up modem
5/21/2004 12:58:29 PM Sent:AT<CR>
5/21/2004 12:58:29 PM Received:<CR><LF>OK<CR><LF>
5/21/2004 12:58:34 PM Setting communication parameters
5/21/2004 12:58:34 PM Connect using TAP protocol
5/21/2004 12:58:34 PM Start connection to carrier: SPRINT
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Tech Support
Joined: 25 Aug 2003 Posts: 4354
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Posted: Fri May 21, 2004 1:58 pm Post subject: |
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It looks like your modem and the TAP terminal are not handshaking correctly.
First I would remove the Dialer Initialization string.
Then check your Carrier settings.
Try using 1200, 7, Even, 1 and "(auto)" detect the init string.
If that fails, try 300 7, Even, 1 and "(auto)" detect the init string.
You can even try 2400, 7, Even, 1 and "(auto)" detect the init string.
We have been successful connecting to that terminal at those three Baud Rates.
If you continue to receive "NO CARRIER" in your log, manually select Initialization Strings (while using 1200 Baud), working your way down the list.
Send a message each time you select a new Carrier Init String.
If those steps do not work, please contact us via e-mail (forumsupport@notepage.com). |
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cptkirkh
Joined: 19 Apr 2004 Posts: 12
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Posted: Mon Jun 07, 2004 12:54 pm Post subject: Still nothing |
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I did all the things you askewd and still nothing. I sitll get the No Carrier message. I sent the email like you said and i have not heard anything back from Tech support.
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Tech Support
Joined: 25 Aug 2003 Posts: 4354
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Posted: Mon Jun 07, 2004 1:34 pm Post subject: |
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Received customer's e-mail. Contacting by phone to troubleshoot. Will post resolution. |
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