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Dial failure

 
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dbell6809



Joined: 09 Mar 2004
Posts: 23
Location: Sioux Falls South Dakota

PostPosted: Mon Dec 18, 2006 2:49 pm    Post subject: Dial failure Reply with quote

Thanks for the com port suggestion. Sometimes you can miss the most important stuff. Any way I am now talking to the modem it looks like but still not sending pages on the paging system we have here the guy that takes care of that said something about timing out. I did put my local number in here at work on the carrier and it did dial my phone.
The pages still are not getting thru though. I have included more logs listed below.'


Global Log
12/18/2006 1:42:52 PM PGSched Message scheduled. Recipient: dbell from: Test ar 1:48
12/18/2006 1:48:19 PM PGDial1 FAILED Stn:0 To:dbell Frm:Test ar 1:48 Msg:Test At 1:48
Dialer log
12/18/2006 1:42:54 PM ========================================
12/18/2006 1:42:54 PM Start connection to carrier: EROS
12/18/2006 1:42:54 PM Connect using TAP protocol
12/18/2006 1:42:54 PM Setting communication parameters
12/18/2006 1:42:55 PM Attempting to reset modem
12/18/2006 1:42:57 PM Sent:AT<CR>
12/18/2006 1:42:57 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:42:58 PM Modem reset
12/18/2006 1:42:58 PM Attempting to send dialer init string
12/18/2006 1:42:58 PM Sent:AT&FQ0V1X4&D2N0+MS=V32,0<CR>
12/18/2006 1:42:59 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:42:59 PM Dialer init string sent
12/18/2006 1:42:59 PM Attempting to send carrier init string
12/18/2006 1:42:59 PM Sent:AT&FQ0V1X4&D2N0+MS=V32,0<CR>
12/18/2006 1:43:00 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:43:00 PM Carrier init string sent
12/18/2006 1:43:00 PM Dialing carrier
12/18/2006 1:43:00 PM Sent:ATDT6104<CR>
12/18/2006 1:43:09 PM Waiting for connection
12/18/2006 1:44:09 PM Attempting to hang up modem
12/18/2006 1:44:11 PM Sent:AT<CR>
12/18/2006 1:44:11 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:44:11 PM Modem hung up
12/18/2006 1:44:17 PM ========================================
12/18/2006 1:44:17 PM Start connection to carrier: EROS
12/18/2006 1:44:17 PM Connect using TAP protocol
12/18/2006 1:44:17 PM Setting communication parameters
12/18/2006 1:44:17 PM Attempting to reset modem
12/18/2006 1:44:19 PM Sent:AT<CR>
12/18/2006 1:44:20 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:44:20 PM Modem reset
12/18/2006 1:44:20 PM Attempting to send dialer init string
12/18/2006 1:44:21 PM Sent:AT&FQ0V1X4&D2N0+MS=V32,0<CR>
12/18/2006 1:44:21 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:44:22 PM Dialer init string sent
12/18/2006 1:44:22 PM Attempting to send carrier init string
12/18/2006 1:44:22 PM Sent:AT&FQ0V1X4&D2N0+MS=V32,0<CR>
12/18/2006 1:44:22 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:44:23 PM Carrier init string sent
12/18/2006 1:44:23 PM Dialing carrier
12/18/2006 1:44:23 PM Sent:ATDT6104<CR>
12/18/2006 1:44:31 PM Waiting for connection
12/18/2006 1:45:31 PM Attempting to hang up modem
12/18/2006 1:45:33 PM Sent:AT<CR>
12/18/2006 1:45:34 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:45:34 PM Modem hung up
12/18/2006 1:45:39 PM ========================================
12/18/2006 1:45:39 PM Start connection to carrier: EROS
12/18/2006 1:45:39 PM Connect using TAP protocol
12/18/2006 1:45:39 PM Setting communication parameters
12/18/2006 1:45:40 PM Attempting to reset modem
12/18/2006 1:45:42 PM Sent:AT<CR>
12/18/2006 1:45:42 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:45:43 PM Modem reset
12/18/2006 1:45:43 PM Attempting to send dialer init string
12/18/2006 1:45:43 PM Sent:AT&FQ0V1X4&D2N0+MS=V32,0<CR>
12/18/2006 1:45:44 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:45:44 PM Dialer init string sent
12/18/2006 1:45:44 PM Attempting to send carrier init string
12/18/2006 1:45:44 PM Sent:AT&FQ0V1X4&D2N0+MS=V32,0<CR>
12/18/2006 1:45:45 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:45:45 PM Carrier init string sent
12/18/2006 1:45:45 PM Dialing carrier
12/18/2006 1:45:45 PM Sent:ATDT6104<CR>
12/18/2006 1:45:54 PM Waiting for connection
12/18/2006 1:46:54 PM Attempting to hang up modem
12/18/2006 1:46:56 PM Sent:AT<CR>
12/18/2006 1:46:56 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:46:56 PM Modem hung up
12/18/2006 1:47:02 PM ========================================
12/18/2006 1:47:02 PM Start connection to carrier: EROS
12/18/2006 1:47:02 PM Connect using TAP protocol
12/18/2006 1:47:02 PM Setting communication parameters
12/18/2006 1:47:02 PM Attempting to reset modem
12/18/2006 1:47:04 PM Sent:AT<CR>
12/18/2006 1:47:05 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:47:05 PM Modem reset
12/18/2006 1:47:05 PM Attempting to send dialer init string
12/18/2006 1:47:06 PM Sent:AT&FQ0V1X4&D2N0+MS=V32,0<CR>
12/18/2006 1:47:06 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:47:07 PM Dialer init string sent
12/18/2006 1:47:07 PM Attempting to send carrier init string
12/18/2006 1:47:07 PM Sent:AT&FQ0V1X4&D2N0+MS=V32,0<CR>
12/18/2006 1:47:07 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:47:08 PM Carrier init string sent
12/18/2006 1:47:08 PM Dialing carrier
12/18/2006 1:47:08 PM Sent:ATDT6104<CR>
12/18/2006 1:47:16 PM Waiting for connection
12/18/2006 1:48:16 PM Attempting to hang up modem
12/18/2006 1:48:18 PM Sent:AT<CR>
12/18/2006 1:48:19 PM Received:<CR><LF>OK<CR><LF>
12/18/2006 1:48:19 PM Modem hung up
12/18/2006 1:48:19 PM Carrier retry limit reached. Marking pending messages as bad
12/18/2006 1:48:19 PM FAILED Stn:0 To:dbell Frm:Test ar 1:48 Msg:Test At 1:48



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Dennis Bell

Not all who wander are lost. -- J. R. R. Tolkien
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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Mon Dec 18, 2006 3:00 pm    Post subject: Reply with quote

Are you positive you are dialing the correct number for your carrier's TAP modem pool? It looks like the line is not being answered by a TAP modem



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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dbell6809



Joined: 09 Mar 2004
Posts: 23
Location: Sioux Falls South Dakota

PostPosted: Mon Dec 18, 2006 3:09 pm    Post subject: Dialure failure Reply with quote

Yes It it the same one we use on our production paging system.



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Dennis Bell

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dbell6809



Joined: 09 Mar 2004
Posts: 23
Location: Sioux Falls South Dakota

PostPosted: Mon Dec 18, 2006 3:12 pm    Post subject: Dialer failure Reply with quote

I just called the paging number and it is the correct one that I have configured.



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Dennis Bell

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Tech Support



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PostPosted: Mon Dec 18, 2006 4:10 pm    Post subject: Reply with quote

The reason Aaron is asking, and I can understand why, is that having the modem dial 6104 instead of a carrier's terminal is a little odd. We just wanted to be sure that 6104 is the phone number PageGate needs to dial in order to send its messages.


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