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litosapiandante



Joined: 22 Nov 2006
Posts: 2

PostPosted: Thu Nov 23, 2006 1:10 am    Post subject: Smart Philippines Server Reply with quote

Why I can't send text message to Smart Philippines mobile phone using Smart's STMP address "phonenumber@mysmart.mymobile.ph".


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Tech Support



Joined: 25 Aug 2003
Posts: 4395

PostPosted: Thu Nov 23, 2006 11:28 am    Post subject: Reply with quote

There could be multiple reasons as to why the connection if failing. It could be that Smart Philippines has changed their SMTP host, so you may want to contact them directly and ask. It's also possible that there are some settings within our program that need to be changed. How do you currently have the carrier configured?


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litosapiandante



Joined: 22 Nov 2006
Posts: 2

PostPosted: Sat Nov 25, 2006 10:41 pm    Post subject: Reply with quote

I don't know what you are talking about SMPT settings. Anyhow, the Smart setting is: PROTOCOL: SMPT, MAX CHARS: 240, LOCAL DOMAIN: JCSCPA.COM (my email address), DNS SERVER: 192.168.0.1 (router).


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Tech Support



Joined: 25 Aug 2003
Posts: 4395

PostPosted: Sun Nov 26, 2006 8:20 pm    Post subject: Reply with quote

It looks like everything is configured properly in the program. What I was referring to is the fact that Smart Philippines may not actually host the @mysmart.mymobile.ph address anymore. They may have changed it and if they have, you'll need to contact them directly to find out what the new host is.


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