Upgrade from 3.7 to 4.o

[dbell6809]

Is there much to this? We are an ITIL organization and I need to be sure when I upgrade to the latest version that nothing is broke. We use Web pagegate ASCII paging, and getmail paging. Will the upgrade fix the issues I have with the timing out when sending group pages?

Thanks

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Dennis Bell

Not all who wander are lost. -- J. R. R. Tolkien

[Tech Support]

To upgrade from version 3.7 to version 4 of PageGate, here's what you'll want to do:

1) On your existing installation of PageGate, browse to your database directory and make a backup copy of the pagegate.mdb file (to disk, to CD, to your desktop, whichever way will be easiest for retrieval later).

2) Once you have a copy of the pagegate.mdb file, uninstall version 3.7 of PageGate. When you're prompted, select the complete uninstallation option.

3) Download the latest PageGate installation file from our website (http://www.notepage.net - Click on the download button under the PageGate section and save the pgv4.exe file to your desktop).

4) Run the pgv4.exe file you've just downloaded.

5) When it asks which installation you wish to run, select the PageGate Server option.

6) Unless you need to change the installation directory, you can really just click next through the entire routine until it finishes.

7) Now that we have version 4 installed, go to your start menu and run the PageGate Admin.

8) Click on Apply when it prompts you for the options and modules unless you need to specify a different location for the database or logging directories. If you need to specify different directories, do so, then click on Apply.

9) You should get a message saying that a new database has been created and PageGate must be restarted. Before you start the Admin again, take that copy of the pagegate.mdb file we made and put it in the new Pagegate directory.

10) It will ask you if you want to overwrite the file, say yes.

11) Run the PageGate Admin again.

12) It should notify you that the database has been updated and that PageGate needs to be restarted. After it does this, run the PageGate Admin again.

13) Go to the Registration section and enter your PageGate version 4 registration information as the version 3.7 registration information won't work with the new program.

_________________
Tech Support
support@notepage.com
http://www.notepage.net