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ValleyCom
Joined: 24 Oct 2006
Posts: 7
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 Posted: Tue Oct 24, 2006 3:51 pm Post subject: message rejected. #### is not a valid PageGate recipient |
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As of 10/14, I have a recipient that is being rejected. The GetMail messages are:
>250 Recipient <0165199@vcpage.net> Accepted
<DATA
> 354 Ready For Message - End with <CRFL>.<CRFL>
< ...
Message Accepted for 0165199
>250 Message Accepted
<QUIT
>221 PageGate SMTP Server Disconnected
<SMTP Connection Disconnected
Message Rejected. Recipient:0165199 from lisac@valleycom.org Source:c:\PageGate\badmsg\10359.ml
0165199 is not a valid PageGate recipient
This was working previously, and nothing as changed for PageGate.
One thing I did notice, in the pagegate.log, is that when it was previously working... there was a "PGSched Message Scheduled...."
The very next line is "PGDial1 SUCCESSFUL ..."
Now with the failures the log does not have the scheduled line, but just says "PGGMail Message rejected..."
Any suggestions...
Thanks
Lisa
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Tech Support
Joined: 25 Aug 2003
Posts: 4387
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| Posted: Tue Oct 24, 2006 4:28 pm Post subject: |
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| Is there a recipient in your recipient list named 0165199 ? |
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ValleyCom
Joined: 24 Oct 2006
Posts: 7
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| Posted: Tue Oct 24, 2006 6:22 pm Post subject: |
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| yes.
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ValleyCom
Joined: 24 Oct 2006
Posts: 7
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| Posted: Tue Oct 24, 2006 6:29 pm Post subject: |
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| Also, it may be important to know that we are on version 4
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Tech Support
Joined: 25 Aug 2003
Posts: 4387
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| Posted: Tue Oct 24, 2006 9:31 pm Post subject: |
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| If you go into the settings for the recipient named 0165199, under "Enabled Services" is GetMail checked? |
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ValleyCom
Joined: 24 Oct 2006
Posts: 7
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| Posted: Wed Oct 25, 2006 10:54 am Post subject: |
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| yes.
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ValleyCom
Joined: 24 Oct 2006
Posts: 7
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| Posted: Wed Oct 25, 2006 6:00 pm Post subject: |
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In reviewing the pagegate logs... previously, when everything was working, the log would post:
PGSched Message Scheduled......
PGDial1 successful........
Now, if I send directly from the GUI, I get those messages, however, if I send it via email, the only message I get is...
PGGMail message rejected.
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Thu Oct 26, 2006 5:59 pm Post subject: |
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When you send it from GUI client - what does the receiving device show as SENDER?_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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ValleyCom
Joined: 24 Oct 2006
Posts: 7
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| Posted: Thu Oct 26, 2006 7:19 pm Post subject: |
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| It shows as being from Administrator. That is who I log into the pc as..
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ValleyCom
Joined: 24 Oct 2006
Posts: 7
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| Posted: Tue Oct 31, 2006 6:22 pm Post subject: |
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| Is there a number I can call for support? this needs to be resolved more quickly than is happening with this forum...
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Tech Support
Joined: 25 Aug 2003
Posts: 4387
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| Posted: Wed Nov 01, 2006 8:48 am Post subject: |
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| If you would, please email all of the .log files from your PageGate directory along with your phone number to support at notepage dot com and we will have a service representative give you a call. |
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