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sebrewer@cchs



Joined: 04 Dec 2003
Posts: 8
Location: Cleveland, OH

PostPosted: Wed Jan 07, 2004 2:17 pm    Post subject: Handling Failed Pages Reply with quote

I was wondering if PageGate can distinguish between different types of TAP failures. Specifically, I'd like to be able to just fail messages that return "[b]Bad ID or message content[/b]" errors, and allow others to failover. Any ideas ? Thanks !!


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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Wed Jan 07, 2004 7:00 pm    Post subject: Handling Failed Pages Reply with quote

PageGate can distinguish between different types of TAP failures. For example, a message that is rejected because of a bad PIN number isn't retried (what would be the sense?), where failures for other reasons are retried.

The problem with not failing over just because of a bad PIN number is that many customers use the failover feature to send the message to a different device or different recipient. Also a PIN failure can be due to a terminal being down, where another protocol (i.e. SMTP, SNPP, or WCTP) which connects to a different gateway/terminal will still be able to deliver the message.

I understand what you are saying, but we have determined that in most cases it is best to let it failover.



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sebrewer@cchs



Joined: 04 Dec 2003
Posts: 8
Location: Cleveland, OH

PostPosted: Mon Jan 12, 2004 6:41 am    Post subject: Reply with quote

Roger that - makes sense. Thanks !


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