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Losing Time Zone information when sending e-mail messages

 
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Rory Frantz



Joined: 06 Jan 2004
Posts: 1
Location: Phoenix, AZ

PostPosted: Tue Jan 06, 2004 1:08 pm    Post subject: Losing Time Zone information when sending e-mail messages Reply with quote

Message from PageGate server not using correct time zone. 17:01:00 UT should be 10:01:00 -0700 (MST). Does anyone know the solution to this problem?


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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Wed Jan 07, 2004 6:52 pm    Post subject: Losing Time Zone information when sending e-mail messages Reply with quote

PageGate uses universal time when creating and sending messages. This is the correct procedure according to the RFC for the SMTP protocol. It is the responsibility of the email cllient to convert universal time to its local timezone. In the case of pagers or mobile phones, the carrier is the 'client' which then transfers the message to the pager or phone. You may want to contact them if they aren't converting the time to your local time.

In their defence, however, if you have nationwide service, how can they tell what time zone you are in? I guess technically they could tell by the tower you are communicating with, but I don't think their systems are sophisticated enough for that.

In other words, no great solutions come to mind.



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