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Get Ascii module keeps crashing

 
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ash



Joined: 31 Aug 2003
Posts: 6

PostPosted: Wed Nov 26, 2003 5:18 pm    Post subject: Get Ascii module keeps crashing Reply with quote

Hi Guys,

I have being using PageGate for a couple of months now without any issues however recently for some reason the GetAscii interface will crash, with the following error,

25/11/2003 00:00:12 Unable to synchronize time with scheduler. Using local time.
25/11/2003 00:00:13 Running cleanup routine
25/11/2003 00:00:13 Module Stopped

Any ideas on how to fix this would be much appreciated.

Cheers,
Ash


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sharon
Site Admin


Joined: 21 Aug 2003
Posts: 23

PostPosted: Fri Nov 28, 2003 9:13 am    Post subject: Get Ascii module keeps crashing Reply with quote

It is normal for PageGate's modules to temporarily stop themselves each night at midnight to run a cleanup routine. The entries you posted are normal.

Is the problem that the GetAscii module doesn't automatically restart itself after the cleanup routine?


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ash



Joined: 31 Aug 2003
Posts: 6

PostPosted: Sun Nov 30, 2003 2:31 pm    Post subject: Reply with quote

Hi Sharon,

That's right, it doesn't restart.

Cheers,
Ash


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Sun Nov 30, 2003 5:55 pm    Post subject: Get Ascii module keeps crashing Reply with quote

Can you please email your PageGate log files (*.log in the PageGate folder), and your database file (pagegate.mdb) to support@notepage.com. We will take a look as see what's up.

I will both email you and post the result of your problem here.



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