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mvbn1
Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio
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 Posted: Sun Mar 26, 2006 12:10 pm Post subject: SprintPCS |
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Is anyone aware of a different way to get a page to a SprintPCS phone, other then:
10digitphonenumber@messaging.sprintpcs.com
I have a user who has the Sprint PPC-6700 phone, who uses a form to send pages to our system. He is not getting any page back from our PageGate system, even though it's sending to him at the above email address._________________ Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio
www.mvbn.net
mike.linthicum@mvbn.net
MVBN now providing live scanner feeds! |
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OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
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| Posted: Sun Mar 26, 2006 12:18 pm Post subject: |
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You could try TAP (modem# 888-656-1727 Settings: 7 E 1) and use the phone's 10 digit number as the ID
To troubleshoot SMTP delivery - can you send a message to his phone's email from your Outlook (or whatever email package you use)?_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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mvbn1
Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio
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| Posted: Sun Mar 26, 2006 12:23 pm Post subject: |
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We don't use TAP at all. And we've tried everything else to make sure there isn't a problem with his account in our system. I can send directly to him, from PageGate, without any problems, I can send to him from my phone, without any problems, and from Outlook Express, without any problems.
I starting to believe, that if HE send to our system, his phone is blocking the return. Almost as if he has something set to NOT receive a response to him own page._________________ Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio
www.mvbn.net
mike.linthicum@mvbn.net
MVBN now providing live scanner feeds! |
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OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
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| Posted: Sun Mar 26, 2006 1:19 pm Post subject: |
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Just so I understand - the user in the field with the Sprint phone is sending messages to your PageGate which then transmits the messages to a group or groups? If so - are you using the getMAIL module? Or, is he using his sprintPCS data package and interfacing with your PageGate via a browser and the getWEB module?_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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mvbn1
Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio
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| Posted: Sun Mar 26, 2006 1:26 pm Post subject: |
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We have a form our dispatchers use to send out pages. He is accessing the form from his phone. When he submits the form, it sends the data to our POP3 account. PageGate takes that and resends the page to the proper group.
Now! The form has a FROM address, different from his phone, but I don't know if his phone address is buried within the data somewhere. That's what was making me think that he's not getting what he's sending out._________________ Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio
www.mvbn.net
mike.linthicum@mvbn.net
MVBN now providing live scanner feeds! |
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