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Message not accepted (SMTP)

 
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bwcu



Joined: 20 Mar 2006
Posts: 3

PostPosted: Mon Mar 20, 2006 8:56 pm    Post subject: Message not accepted (SMTP) Reply with quote

I'm trying to send messages to a pager through SMTP. I believe this may have to do with authentication required on our Exchange server. However, I can't find a place in PageGate to enter a user name and password. Below is the message I get (I've replaced our mail server with mail.mail.com):

3/20/2006 7:36:23 PM Trying host: mail.mail.com
3/20/2006 7:36:40 PM Connected to: mail.mail.com
3/20/2006 7:36:40 PM Disconnected
3/20/2006 7:36:40 PM Message not accepted
3/20/2006 7:36:40 PM Failed Attempt Stn:0 To:monitor Frm:test Msg:test

Any help or suggestions are appreciated!


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Tue Mar 21, 2006 6:20 am    Post subject: Reply with quote

Well, I hate to say it, but there's not much you can do. We don't actually have a way to pass authentication to the Exchange Server.


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bwcu



Joined: 20 Mar 2006
Posts: 3

PostPosted: Tue Mar 21, 2006 9:08 am    Post subject: Reply with quote

Is there a higher level product than PageGate that does pass authentication?


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bwcu



Joined: 20 Mar 2006
Posts: 3

PostPosted: Tue Mar 21, 2006 9:15 am    Post subject: Reply with quote

Sorry, I mean, specifically, a higher level of one of your products that does pass authentication?


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Tue Mar 21, 2006 9:24 am    Post subject: Reply with quote

Unfortunately, no. PageGate does not support SSL or SMTP authentication for outbound SMTP delivery.


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