GetTAP with SMTP Outgoing

[jccl2]

Hello,
I was install PageGate evaluation, the GetTAP works fine, but when I'm try to send received TAP message to SMTP nothing occurs. I was create carrier SMTP with SMTP protocol, on recipients the carrier is SMTP and email to is myemai@unitech-rio.com.br, but anything worked. The question is, what i need to do to this configuration works?

The messages still on Pending Messages.
On the SMTP outgoing logs dont have any logs.
The GetMail, GetTAP, Dialer1 all Running.

Rgds.

[Tech Support]

Right, do you want the incoming TAP messages to then be sent to SMTP based recipients? I'm just a little confused as to what you'd like the program to do.

[jccl2]

Yes, it's correct. I'm want send TAP messages to SMTP recipients.

Like this: Some one connect to the PageGate and send TAP message, the GetTAP take the message and this message is send over to SMTP recipients. The message to SMTP recipient must have the same information of the TAP message.

With you have step-by-step for dummies, are welcome. =]


Rgds.

[Tech Support]

To set up an SMTP carrier in PageGate, you'd want to do the following:

1) In the PageGate Admin, go to the Connectors section.

2) In the connectors section, go to Global and under Global go to SMTP.

3) In the Local Domain section, you'd want to input the latter part of your email address.

4) Leave PostMaster blank.

5) For the next section, you may need to contact your network administrator if you're not sure what to do here. Basically, you need to know if you have to relay all of your email through a local server of if you can deliver mail through your DNS. If you can deliver your mail through DNS, find out what your primary and secondary DNS entries are and enter those into DNS Server 1 and DNS Server 2. If you have to use a relay, make sure to put the check mark next to Relay All Mail, then enter in the relay server you were given into the Relay Server box.

6) Click on Apply.

7) Once you've done that, simply right click on Carriers, left click on Add.

8) Name the Carrier SMTP.

9) Set the protocol to SMTP and click on Apply.

That'll set up a carrier using the SMTP protocol on your copy of PageGate. Now, to migrate recipients over to this new carrier, here's what you'll want to do:

1) Find the Recipient in the Recipients list and go into the Settings section underneath that recipient.

2) Change the carrier to SMTP.

3) When you do that, the ID/PIN section will change to an Email to: section. In order to know what to enter here, I recommend visiting this section of our website:

http://www.notepage.net/smtp.htm

The information you'll enter into the Email To: Field is actually based on the carrier. For example, if you have someone who's using an Alltel phone, you would enter their 10digitphonenumber@alltelmessage.com As another example, if you had a recipient that was using Verizon, it would be their 10digitphonenumber@vtext.com

[Tech Support]

I wanted to split this into two posts because the first one was getting quite lengthy and I didn't want any of the information to get lost in post size. Once you have the SMTP portion of PageGate configured, you can start to add in your recipients under the SMTP carrier, just make sure that GetTap is checked under the "Enabled Services" portion of the recipient.

After you add your recipients in, all you have to do is configure the GetTap module to read in your TAP messages. Based on your first post, you've already done that, so you should be good to go.

[jccl2]

Hello,
Thanks for step-by-step, but the Pending messages still on TAP messages.

GetTAP
30/1/2006 13:12:28 Module Started
30/1/2006 14:11:22 New connection accepted
30/1/2006 14:11:22 Sending protocol identifier
30/1/2006 14:11:34 Received request for automatic TAP mode
30/1/2006 14:11:34 TAP in progress, waiting for data block
30/1/2006 14:11:36 Data block received
30/1/2006 14:11:36 Message accepted. Recipient: 1234

"Pending Message Report - By Interface - 30/1/2006 14:54:15"
""
"Report for interfaces: GetMail, GetTap"
""
"Interface","Recipient","Sender","Message","Status","Requested","Sent","Repeat Days","Repeat Hours","Repeat Minutes","Repeat Stop"
""
"GetTap","1234 ","","Pager Test Unitech-Rio 01/30/06 12:13:30 GRNLNDST","Successful","30/1/2006 14:11:36",""," 0"," 0"," 0","30/1/2006 14:11:36"
""


"Pending Message Report - By Carrier - 30/1/2006 14:55:19"
""
"Report for carriers: SMTP"
""
"Carrier","Recipient","Sender","Message","Status","Requested","Sent","Interface","Repeat Days","Repeat Hours","Repeat Minutes","Repeat Stop"
""
Any hints?

Rgds.

[Tech Support]

I'm not sure I understand what's happening. Are the messages being received by the GetTAP interface but they sit in pending and never get redirected?

[jccl2]

Yes.

[Tech Support]

Hmm, if that's the case, it could be a few different things.

Open the PageGate Monitor and let me know which modules are red or green (Pending will always be black, so don't worry about that one).

Secondly, open the PageGate Admin and go to the Connectors - Dialer1 - Settings section. Make sure that Dedicated Carrier is set to None.

[jccl2]

Green: SERVER, GetMail, GetTap, Dialers, Dialer1

Dedicated is none.

The machine use lan internet not dial-up, on the dialers the Direct Connect is check.

[Tech Support]

Uncheck Direct Connect under the settings of Dialer 1. Since the GetTAP is receiving incoming messages over a particular communications port, the dialer settings don't have much to do with what goes on in GetTAP. Once you uncheck Direct Connection, your pages should start to go out.

[jccl2]

The Direct connect in uncheck. Serial port are the same of GetTap.

Dialer
Init String = auto
Dialing Prefix =
Dedicated Carrier = none
Serial Port = 4
Direct Connect = uncheck

Connectors Global SMTP
Local Domain = unitech-rio.com.br
Postmaster =
Relay All Mail = uncheck
Relay Server =
DNS Server1 = 10.10.1.4
DNS Server2 = 10.10.1.4

Carriers SMTP
Protocol = SMTP
Failover = none
Max Chars = 240

Recipients
Enabled Services = GetTap ; GetMail
Type = Normal
Carrier = SMTP
Failover = none
Email to = myemail@unitech-rio.com.br
Max Chars = 240
Notify Code = 999
Alpha = check
Drop non-printable characters = check

GetTap
Enable = check
Serial Port = 4
Baud Rate = 1200
Parity = Even
Data Bits =7
Stop Bits = 1
Init String = ATS0=1

GetMail
Enable = check
Local Domain = unitech-rio.com.br
Postmaster =
Relay All Mail = uncheck
Relay Server =
DNS Server 1 = 10.10.1.4
DNS Server 2 = 10.10.1.4
Email Outcome = uncheck
POP Interval = 5

"Pending Message Report - By Interface - 30/1/2006 16:10:56"
""
"Report for interfaces: GetMail, GetTap"
""
"Interface","Recipient","Sender","Message","Status","Requested","Sent","Repeat Days","Repeat Hours","Repeat Minutes","Repeat Stop"
""
"GetTap","1234 ","","Pager Test Unitech-Rio 01/30/06 12:13:30 GRNLNDST","Successful","30/1/2006 14:11:36",""," 0"," 0"," 0","30/1/2006 14:11:36"
""

Still on pending.

Rgds.

[jccl2]

The messages still pending, the mail don't outgoing.

Any tips?

Rgds.

[Tech Support]

Go to the Program - Settings section of the PG Admin and enable Dialer 2.

Then go to the Connectors - Dialer 2 - Settings and next to the dedicated Carrier for dialer 2, put the SMTP carrier.

Once you've done that, right click on Dialer 2 and tell it to start.

[jccl2]

The dialer2 is enable with SMTP dedicated, but the message won't go.