| View previous topic :: View next topic |
| Author |
Message |
loudon911
Joined: 02 May 2005
Posts: 11
Location: Loudon,Tn
|
 Posted: Wed Dec 07, 2005 2:28 pm Post subject: Pagegate not sending pages |
 |
|
| Last night the dispatchers attempted to send several pages and were unsuccessful. I checked the system and cancelled the pending pages. I then attempted to send a test page to myself with no lick. I watched the monitor and noticed the page was accepted but nothing happened. when I reset the server the pages were sent with no problems. Can you help me with why this happened as it is not the first.
|
|
| Back to top |
|
OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
|
| Posted: Wed Dec 07, 2005 3:34 pm Post subject: |
|
|
Can you post the logs? (I'm betting that the problem started around midnight)_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
|
| Back to top |
|
loudon911
Joined: 02 May 2005
Posts: 11
Location: Loudon,Tn
|
| Posted: Thu Dec 08, 2005 9:27 am Post subject: LOGS |
|
|
| Which log do you need, the pgdial1.log is too big 4.61 mb. I can try to cut it down if you need me to!
|
|
| Back to top |
|
OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
|
| Posted: Thu Dec 08, 2005 1:13 pm Post subject: |
|
|
You can either Zip them and send or cut and paste starting a couple of hours pre and post issue. Global log and dialer log would work - my e-mail is below (PS: Are you in Louden, NH?)_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
|
| Back to top |
|
loudon911
Joined: 02 May 2005
Posts: 11
Location: Loudon,Tn
|
| Posted: Thu Dec 08, 2005 3:22 pm Post subject: logs |
|
|
| I have emaild you a global log, let me know if you get it!
|
|
| Back to top |
|
OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
|
| Posted: Tue Dec 13, 2005 2:08 pm Post subject: |
|
|
Problem resolved - getTAP module was attempting to start and taking control of mudule._________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
|
| Back to top |
|
|
