Don't send from problem

[Arnold]

How do I not send the "From" email address in PageGate? Don't send from and don't send domain are checked. All our messages come from the same email address. The first part in the received message is "Fr:CC_Message_Notification@archwireless.net" This is the email address ARCH (now US Mobility) uses to send copies of pages put out on their system.

[Tech Support]

The domain HAS to be there, otherwise most Mail systems will flat out reject any message you try to give it.

Most major carriers do what's called a reverse DNS Lookup. Which is to say, anytime they get an incoming message to their mail delivery system, they look at the sender to verify that the sender's name is valid. For example, if you had support@notepage.com in the sender, it would see it as valid because it's a real email address. If you had boogalo@electricmess.whatever in the sender's name, it would reject it because that's not a valid sender's name, it has no DNS.

So, unfortunately, there isn't a way to get rid of all of the information in the From section because it's required.

[Arnold]

Could I translate it to a valid addr from my PageGate domain and send that? That way I could shorten it.

[Tech Support]

I'm not sure I understand the question, would you mind clarifying for me?