GetMail Looping Problem

[abradley]

Hello,

I have a problem where a piece of software is sending a SMTP mail to the Pagegate server. Upon receipt of the request it is sending the approprate page - but it is also then initiating a SMTP mail request to itself. This mail loop continues about every 30 seconds until I reboot the server. Stopping/Starting Pagegate and all it's services does not seem to stop the loop.

The e-mail address that it is attempting to deliver to is not what is being sent to the SMTP service. The initial request is being directed to lfweb.corp.reawire.com and a delivery address of abradley@reawire.com. This is delivered OK to the abradley account recipient on Pagegate (an alpha page via SNPP). I don't understand where the abradley@lfweb.corp.reawire.com is coming from. There is no forwarding address in the abradley account either.

See below for example log files:

The 172.28.20.101 server is the IP address of the machine that Pagegate is installed on (lfweb.corp.reawire.com).

Any Thoughts?

Andy Bradley
abradley@reawire.com


SMTPin.log

11/9/2005 5:05:52 PM <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
11/9/2005 5:05:52 PM < New SMTP Connection Requested
11/9/2005 5:05:52 PM > 220 PageGate SMTP Server Ready
11/9/2005 5:05:52 PM < Ehlo reawire.com
11/9/2005 5:05:52 PM > 250-reawire.com welcomes reawire.com (172.28.20.101)
11/9/2005 5:05:52 PM > 250 HELP
11/9/2005 5:05:52 PM < Mail From:<idem1@reawire.com>
11/9/2005 5:05:52 PM > 250 Sender <idem1@reawire.com> Accepted
11/9/2005 5:05:52 PM < Rcpt To:<abradley@lfweb.corp.reawire.com>
11/9/2005 5:05:52 PM > 250 Recipient <abradley@lfweb.corp.reawire.com> Accepted
11/9/2005 5:05:52 PM < Data
11/9/2005 5:05:52 PM > 354 Ready For Message - End With <CRLF>.<CRLF>
11/9/2005 5:05:52 PM < ...
11/9/2005 5:05:52 PM Message Accepted for abradley@lfweb.corp.reawire.com
11/9/2005 5:05:52 PM > 250 Message Accepted
11/9/2005 5:05:52 PM < Quit
11/9/2005 5:05:52 PM > 221 PageGate SMTP Server Disconnected
11/9/2005 5:05:52 PM < SMTP Connection Disconnected
11/9/2005 5:06:13 PM <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
11/9/2005 5:06:13 PM < New SMTP Connection Requested
11/9/2005 5:06:13 PM > 220 PageGate SMTP Server Ready
11/9/2005 5:06:13 PM < Ehlo reawire.com
11/9/2005 5:06:13 PM > 250-reawire.com welcomes reawire.com (172.28.20.101)
11/9/2005 5:06:13 PM > 250 HELP
11/9/2005 5:06:13 PM < Mail From:<idem1@reawire.com>
11/9/2005 5:06:13 PM > 250 Sender <idem1@reawire.com> Accepted
11/9/2005 5:06:13 PM < Rcpt To:<abradley@lfweb.corp.reawire.com>
11/9/2005 5:06:13 PM > 250 Recipient <abradley@lfweb.corp.reawire.com> Accepted
11/9/2005 5:06:13 PM < Data
11/9/2005 5:06:13 PM > 354 Ready For Message - End With <CRLF>.<CRLF>
11/9/2005 5:06:13 PM < ...
11/9/2005 5:06:13 PM Message Accepted for abradley@lfweb.corp.reawire.com
11/9/2005 5:06:13 PM > 250 Message Accepted
11/9/2005 5:06:13 PM < Quit
11/9/2005 5:06:13 PM > 221 PageGate SMTP Server Disconnected
11/9/2005 5:06:13 PM < SMTP Connection Disconnected
11/9/2005 5:06:34 PM <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
11/9/2005 5:06:34 PM < New SMTP Connection Requested
11/9/2005 5:06:34 PM > 220 PageGate SMTP Server Ready
11/9/2005 5:06:34 PM < Ehlo reawire.com
11/9/2005 5:06:34 PM > 250-reawire.com welcomes reawire.com (172.28.20.101)
11/9/2005 5:06:34 PM > 250 HELP
11/9/2005 5:06:34 PM < Mail From:<idem1@reawire.com>
11/9/2005 5:06:34 PM > 250 Sender <idem1@reawire.com> Accepted
11/9/2005 5:06:34 PM < Rcpt To:<abradley@lfweb.corp.reawire.com>
11/9/2005 5:06:34 PM > 250 Recipient <abradley@lfweb.corp.reawire.com> Accepted
11/9/2005 5:06:34 PM < Data
11/9/2005 5:06:34 PM > 354 Ready For Message - End With <CRLF>.<CRLF>
11/9/2005 5:06:34 PM < ...
11/9/2005 5:06:34 PM Message Accepted for abradley@lfweb.corp.reawire.com
11/9/2005 5:06:34 PM > 250 Message Accepted
11/9/2005 5:06:34 PM < Quit
11/9/2005 5:06:34 PM > 221 PageGate SMTP Server Disconnected
11/9/2005 5:06:34 PM < SMTP Connection Disconnected


SMTPout.log

11/9/2005 5:05:32 PM >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
11/9/2005 5:05:32 PM > SMTP Delivery Session Started for abradley@lfweb.corp.reawire.com
11/9/2005 5:05:52 PM > Attempting to deliver message to lfweb.corp.reawire.com
11/9/2005 5:05:52 PM > Connection To Server Established
11/9/2005 5:05:52 PM < 220 PageGate ESMTP Server Ready
11/9/2005 5:05:52 PM > Ehlo reawire.com
11/9/2005 5:05:52 PM < 250-reawire.com welcomes reawire.com (172.28.20.101)
11/9/2005 5:05:52 PM < 250 HELP
11/9/2005 5:05:52 PM > Mail From:<idem1@reawire.com>
11/9/2005 5:05:52 PM < 250 Sender <idem1@reawire.com> Accepted
11/9/2005 5:05:52 PM > Rcpt To:<abradley@lfweb.corp.reawire.com>
11/9/2005 5:05:52 PM < 250 Recipient <abradley@lfweb.corp.reawire.com> Accepted
11/9/2005 5:05:52 PM > Data
11/9/2005 5:05:52 PM < 354 Ready For Message - End With <CRLF>.<CRLF>
11/9/2005 5:05:52 PM > ...
11/9/2005 5:05:52 PM < 250 Message Accepted
11/9/2005 5:05:52 PM > Quit
11/9/2005 5:05:52 PM < 221 PageGate SMTP Server Disconnected
11/9/2005 5:05:52 PM Message Sent to abradley@lfweb.corp.reawire.com
11/9/2005 5:05:52 PM > Disconnected From Server
11/9/2005 5:05:53 PM >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
11/9/2005 5:05:53 PM > SMTP Delivery Session Started for abradley@lfweb.corp.reawire.com
11/9/2005 5:06:13 PM > Attempting to deliver message to lfweb.corp.reawire.com
11/9/2005 5:06:13 PM > Connection To Server Established
11/9/2005 5:06:13 PM < 220 PageGate ESMTP Server Ready
11/9/2005 5:06:13 PM > Ehlo reawire.com
11/9/2005 5:06:13 PM < 250-reawire.com welcomes reawire.com (172.28.20.101)
11/9/2005 5:06:13 PM < 250 HELP
11/9/2005 5:06:13 PM > Mail From:<idem1@reawire.com>
11/9/2005 5:06:13 PM < 250 Sender <idem1@reawire.com> Accepted
11/9/2005 5:06:13 PM > Rcpt To:<abradley@lfweb.corp.reawire.com>
11/9/2005 5:06:13 PM < 250 Recipient <abradley@lfweb.corp.reawire.com> Accepted
11/9/2005 5:06:13 PM > Data
11/9/2005 5:06:13 PM < 354 Ready For Message - End With <CRLF>.<CRLF>
11/9/2005 5:06:13 PM > ...
11/9/2005 5:06:13 PM < 250 Message Accepted
11/9/2005 5:06:13 PM > Quit
11/9/2005 5:06:13 PM < 221 PageGate SMTP Server Disconnected
11/9/2005 5:06:13 PM Message Sent to abradley@lfweb.corp.reawire.com
11/9/2005 5:06:13 PM > Disconnected From Server
11/9/2005 5:06:14 PM >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
11/9/2005 5:06:14 PM > SMTP Delivery Session Started for abradley@lfweb.corp.reawire.com
11/9/2005 5:06:34 PM > Attempting to deliver message to lfweb.corp.reawire.com
11/9/2005 5:06:34 PM > Connection To Server Established
11/9/2005 5:06:34 PM < 220 PageGate ESMTP Server Ready
11/9/2005 5:06:34 PM > Ehlo reawire.com
11/9/2005 5:06:34 PM < 250-reawire.com welcomes reawire.com (172.28.20.101)
11/9/2005 5:06:34 PM < 250 HELP
11/9/2005 5:06:34 PM > Mail From:<idem1@reawire.com>
11/9/2005 5:06:34 PM < 250 Sender <idem1@reawire.com> Accepted
11/9/2005 5:06:34 PM > Rcpt To:<abradley@lfweb.corp.reawire.com>
11/9/2005 5:06:34 PM < 250 Recipient <abradley@lfweb.corp.reawire.com> Accepted
11/9/2005 5:06:34 PM > Data
11/9/2005 5:06:34 PM < 354 Ready For Message - End With <CRLF>.<CRLF>
11/9/2005 5:06:34 PM > ...
11/9/2005 5:06:34 PM < 250 Message Accepted
11/9/2005 5:06:34 PM > Quit
11/9/2005 5:06:34 PM < 221 PageGate SMTP Server Disconnected
11/9/2005 5:06:34 PM Message Sent to abradley@lfweb.corp.reawire.com
11/9/2005 5:06:34 PM > Disconnected From Server

[abradley]

Ok, so I should have caught this earlier.

I found that I did not have the fully qualified AD directory name in the GetMail setup. I was just using reawire.com instead of corp.reawire.com.

Once I changed to the full domain name all of my problems went away.

Andy