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PG not stripping off the domain name

 
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Genualdi



Joined: 24 Oct 2005
Posts: 1

PostPosted: Mon Oct 24, 2005 9:14 am    Post subject: PG not stripping off the domain name Reply with quote

Page Gate isn't stripping off the domain name when it sends the messages. Under "receipents", I have both boxes checked regarding the "don't send from" and "don't send from domain". Is there another setting somewhere else that I'm missing? I'm using this as unregistered freeware for now. Not sure if that makes a difference. Up to this point, I am very pleased with the program.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Mon Oct 24, 2005 11:13 am    Post subject: Reply with quote

I'd like you to run a test for me, if you would. Since you're using an SMTP based carrier, please try the following:

1) Create a new recipient named NotePage Support
2) Set this new recipient to use your SMTP based carrier.
3) In the Email To: Field, please enter: support@notepage.com
4) Make sure that both the Don't Send From and Don't Send From Domain options are checked.
5) Send a test message to that recipient.

That will come to the main support mailbox, which I will monitor for the message. Once I receive the message, I can determine what's happening and wehther or not it is or isn't stripping the domain.


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