checksum error

[rellis73]

We have installed and LOVE PageGate here at the Lincoln County Sheriff's Office (NC) but we are having a problem with one recipient. The settings for this carrier are exactly the same as what we still have in AirSource Pro, which is dialing and delivering the message fine. The communications setup is for 1200 baud, e,7,1. Any suggestions?????

_________________
Rick

[rellis73]

whoops....forgot to paste in the logs....

10/15/2005 10:27:32 ========================================
10/15/2005 10:27:32 Start connection to carrier: MobilCommTAP
10/15/2005 10:27:32 Connect using TAP protocol
10/15/2005 10:27:32 Setting communication parameters
10/15/2005 10:27:33 Attempting to reset modem
10/15/2005 10:27:35 Sent:AT<CR>
10/15/2005 10:27:35 Received:<CR><LF>OK<CR><LF>
10/15/2005 10:27:36 Modem reset
10/15/2005 10:27:36 Attempting to send dialer init string
10/15/2005 10:27:36 Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
10/15/2005 10:27:37 Received:<CR><LF>OK<CR><LF>
10/15/2005 10:27:37 Dialer init string sent
10/15/2005 10:27:37 Attempting to send carrier init string
10/15/2005 10:27:38 Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
10/15/2005 10:27:38 Received:<CR><LF>OK<CR><LF>
10/15/2005 10:27:39 Carrier init string sent
10/15/2005 10:27:39 Dialing carrier
10/15/2005 10:27:39 Sent:ATDT718006541414<CR>
10/15/2005 10:27:47 Waiting for connection
10/15/2005 10:27:55 Received:<CR><LF>CONNECT 1200<CR><LF>
10/15/2005 10:27:55 Connected to carrier
10/15/2005 10:27:55 Waiting for protocol initialization
10/15/2005 10:27:59 Sent:<CR>
10/15/2005 10:28:02 Sent:<CR>
10/15/2005 10:28:03 Received:ID=<LF><CR>
10/15/2005 10:28:03 TAP protocol detected
10/15/2005 10:28:03 Sent:<ESC>PG1<CR>
10/15/2005 10:28:05 Received:<ACK><CR>Processing - Please wait<LF><CR>
10/15/2005 10:28:06 Received:<ACK><CR>Processing - Please wait<LF><CR><ESC>[p<CR>
10/15/2005 10:28:06 Automatic TAP mode accepted
10/15/2005 10:28:06 ----------------------------------------
10/15/2005 10:28:06 Working on message to: 1200 from: Rick
10/15/2005 10:28:06 Formatting message
10/15/2005 10:28:06 Message contained in single packet
10/15/2005 10:28:06 Message contained in single block
10/15/2005 10:28:06 Sending block
10/15/2005 10:28:06 Sent:<STX>7047362341<CR>2:Rick:If you get this please call me at Comm Center....<CR><ETX>4=9<CR>
10/15/2005 10:28:08 Received:<NAK><CR>
10/15/2005 10:28:08 Checksum error. Retrying block
10/15/2005 10:28:08 Sent:<EOT><CR>
10/15/2005 10:28:08 Attempting to hang up modem
10/15/2005 10:28:17 Sent:AT<CR>
10/15/2005 10:28:22 Attempting to hang up modem
10/15/2005 10:28:30 Sent:AT<CR>
10/15/2005 10:28:35 Received:UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU<CR><CR><LF>NO CARRIER<CR><LF>
10/15/2005 10:28:35 Attempting to hang up modem
10/15/2005 10:28:38 Sent:AT<CR>
10/15/2005 10:28:38 Received:<CR><LF>OK<CR><LF>
10/15/2005 10:28:38 Modem hung up

_________________
Rick

[Tech Support]

There are two things I'd like you to test to see if the Checksum error still appears for that recipient:

1. In the recipient settings, in the ID/PIN field specificially, try taking the first 3 digits off the pin number off. This will either work or you'll get a 'rejected pin' message but in either case, let me know what happens.

2. Also, try unchecking the 'alpha' checkbox for that recipient (just in case that particular pager is setup to be a numeric pager in the carrier's system)

_________________
Tech Support
support@notepage.com
http://www.notepage.net

[rellis73]

thank you....I made it a 7 digit number and that took care of the problem.....

_________________
Rick