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Database growing too large. Cannot compress and repair.

 
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qedadmin



Joined: 07 Jul 2008
Posts: 7

PostPosted: Mon Jul 07, 2008 11:20 am    Post subject: Database growing too large. Cannot compress and repair. Reply with quote

We have one customer site were their PageGate database has grown to almost 1GB. I find I can no longer compress and repair the database. periodically PageGate stops functioning and the pending number of pages shows more than 1 million. If I stop all the PageGate services and delete all the queued pages then PageGate can be restarted and will again function properly.

Isn't the database supposed to automatically trim off old data every night? It appears to be set to do so.

Best regards,
Martin M. Graney
Network Manager
Queues Enforth Development, Inc.
14 Summer Street
2nd Floor
Malden, MA 02148
781-870-1131
mgraney@qed.com


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OzCom



Joined: 22 Oct 2003
Posts: 1090
Location: US

PostPosted: Mon Jul 07, 2008 11:30 am    Post subject: Reply with quote

Does this customer have a large number of repeating messages with no end date? ALso - are they archiving the logs?



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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Tech Support



Joined: 25 Aug 2003
Posts: 4102

PostPosted: Mon Jul 07, 2008 12:06 pm    Post subject: Reply with quote

If you have MS Access, what you may want to do is open the pagegate.mdb file in Access, then go into the messages table and delete the contents of it. Don't delete the actual table, just the contents of the messages table, then compact and repair.

It's possible that the program hasn't been clearing old messages from the database.



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OzCom



Joined: 22 Oct 2003
Posts: 1090
Location: US

PostPosted: Mon Jul 14, 2008 3:25 pm    Post subject: Reply with quote

You wrote "periodically PageGate stops functioning and the pending number of pages shows more than 1 million" - that indicates to me that you hace somehow created a "looping message" - this is typically caused by groups being members of each other (EXAMPLE: Group A is a member of Group B, AND Group B is a member of Group A - when a message is sent to either group, the system keeps copying it back and forth until something breaks)



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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