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rbessette259



Joined: 27 Feb 2008
Posts: 15

PostPosted: Mon Jul 07, 2008 10:31 am    Post subject: Upgrade Login Problems Reply with quote

I just upgraded from v4 to v5 and now do not have correct user login info. In v4 I only was required to input a password, no user name. My password is correct but dosn't work with v5.


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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Mon Jul 07, 2008 10:45 am    Post subject: Reply with quote

Version 4 didn't have username requirement but version 5 does. For converted security passwords, use the username Master (along with your password) and it should let you in.



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rbessette259



Joined: 27 Feb 2008
Posts: 15

PostPosted: Mon Jul 07, 2008 10:50 am    Post subject: Reply with quote

Perfect...Thanks


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