Verizon

[Asst Chief 2]

I have just downloaded NOTEPAGER Pro. And I have tried it with Nextel which most of our Firefighters carry. Works great. But some carry Verizon and I am unable to send the message to a Verizon customer. Should be there 10 digit#@vtext.com. Works great using Outlook But if this would work with your software we would be glad to purchase it. Any help would be appreciated.

[Tech Support]

Make sure on the carrier setup screen that you have the 'Local Domain' set to your regular email domain name, and the DNS server entries are correct.

Also under 'Tools' -> 'Settings' -> 'General', try entering a valid email mailbox name for the 'Sender' field. The combination of the 'Sender' and 'Local Doman' fields are used as the return address when the message is sent. Verizon won't accept messages that aren't sent from a valid formatted address.

If you are unsure, please post what you have there now and I will verify that it would be considered valid.