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lmeek
Joined: 13 Jul 2006 Posts: 8
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Posted: Thu Jul 13, 2006 7:07 pm Post subject: Notepager Pro in Citrix |
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Is this possible? I published it on one of my Citrix server just to give it a shot and it throws an error at me. Want to run this by the pros before i go banging my head on a brick wall that will never fall :)
I needed ill post a screenshot of the error. thanks!
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Tech Support
Joined: 25 Aug 2003 Posts: 4354
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Posted: Fri Jul 14, 2006 7:26 am Post subject: |
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It can be done but the Citrix part of things requires a bit of setup.
Basically, when you first install the program, you have to be logged in as an Admin, then put the current windows session into an 'install mode'. Once you're in install mode, then you should be able to install the program and switch back to Execute mode. once you've done that, the errors should go away. |
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lmeek
Joined: 13 Jul 2006 Posts: 8
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Posted: Fri Jul 14, 2006 10:09 am Post subject: |
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I followed that procedure exactly. here is the error i am getting when i try to launch it.
"Fatal database error: 3051 The Microsoft Jet database engine cannot open the M:\program files\notepager\npp.mdb. It is already opend exclusively by another uer, or you need permission to view its data. in Procedure:main Program Halted."
I have not rebooted since the install, its a little hard to do that with this server so i wanted to exhaust all other options first.
I know there are no other instances of this program running on the server but this messages still comes up. any ideas?
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Tech Support
Joined: 25 Aug 2003 Posts: 4354
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Posted: Fri Jul 14, 2006 10:56 am Post subject: |
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From previous Citrix setups that I've seen and done, the system needs to be rebooted after the program is installed. I'm not sure why but the act of going from install mode to execute mode generally requires the system to be rebooted in order for the Citrix server to fully unlock and recognize the new software. |
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lmeek
Joined: 13 Jul 2006 Posts: 8
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Posted: Tue Jul 18, 2006 1:16 pm Post subject: |
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I managed to get the server rebooted. Still getting that error. any other ideas what could be causing that?
By the way, this is the evaluation version of the program. We will probably no commit to buying it unless we can get it to work in Citrix.
Thanks in advance.
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lmeek
Joined: 13 Jul 2006 Posts: 8
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Posted: Tue Jul 18, 2006 2:06 pm Post subject: |
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Never mind :) i got it working. Was a permissions issue.
the Citrix users group did not have modify privilege to that file.
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