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Leo
Guest
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 Posted: Mon Dec 13, 2004 9:48 am Post subject: Unable access to file/directory |
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| I am using pagegate 3.13 since long time ago with the eventual problem that some email makes the getmail module halt, I delete this email and all starts to work again but lately with the spam increase I have this problem almost every day, I tried to update to version 3.7 but the problem is worst because I have to delete almost all the emails in order getmail starts to work again bacause it says that is unable to access the file/directory, there is a solution for this? please help.
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Mon Dec 13, 2004 9:59 am Post subject: |
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| Can you copy and paste the GetMail log errors (PGGMail.log) into a post, so that we can see the exact error? |
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Guest
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| Posted: Mon Dec 13, 2004 10:20 am Post subject: |
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Hi, thanks for soon reply.
The message with version 3.13 is:
10/12/2004 10:10:56 Program Halted. Error# 5 Invalid procedure call or argument in Procedure: check_for_messages
The message with version 3.7 is :
13/12/2004 10:03:31 Warning. Unable to access file/directory: Procedure: check_for_messages. Retrying...
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Leo
Guest
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| Posted: Mon Dec 13, 2004 11:36 am Post subject: |
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Sorry, I forgot post my name :)
The message with version 3.13 is:
10/12/2004 10:10:56 Program Halted. Error# 5 Invalid procedure call or argument in Procedure: check_for_messages
The message with version 3.7 is :
13/12/2004 10:03:31 Warning. Unable to access file/directory: Procedure: check_for_messages. Retrying...
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Mon Dec 13, 2004 12:03 pm Post subject: |
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Stop GetMail.
Create a folder named "Badmailin"
Move the contents of the "Mailin" directory to the "Badmailin".
Start GetMail
Zip the "Badmailin" directory and send it to us at forumsupport@notepage.com.
Please include your Name and phone number in the email, |
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Mon Dec 13, 2004 1:57 pm Post subject: |
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PageGate SMTP message handling has been improved in the latest version of PageGate (version 4). I believe that if you upgrade to version 4, it will resolve the issue.
When I use your message files in my installation of PageGate (v3.7), my "GetMail" log indicates an error.
12/13/2004 1:31:13 PM Program Halted. Error# 5 Invalid procedure call or argument in Procedure: check_for_messages
12/13/2004 1:31:15 PM Module Started
When I place those files into PageGate (version 4.0), GetMail is able to read and accept the messages as it should. |
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Tue Dec 14, 2004 7:14 am Post subject: |
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| Customer is upgrading to PageGate 4.0, and will notify us if there are any new issues. |
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