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Todd



Joined: 07 Dec 2004
Posts: 6

PostPosted: Tue Dec 07, 2004 7:22 pm    Post subject: Setting up Cingular/ATTWS TAP Reply with quote

I can't seem to get a text message to Cingular cell phones. The subscriber has the enterprise paging feature setup. I can get MCTP to work successfully, I want to setup the backup as TAP. What should be entered in for password on the TAP setup screen within PageGate? I have tried using the assigned security code as well as the pollerID/SenderID


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Wed Dec 08, 2004 8:45 am    Post subject: Reply with quote

I do not believe that a password is required for their TAP.

Can you post a TAP connection attempt (from your Dialer log)?
Remember to obscure the Recipient ID/Pin from in the post.


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Todd



Joined: 07 Dec 2004
Posts: 6

PostPosted: Wed Dec 08, 2004 11:32 am    Post subject: Reply with quote

I created the modem.dbg log file, however, nothing ever get's written to the log file. Logging is enabled, I stopped and started Page Gate still no change.


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PostPosted: Wed Dec 08, 2004 11:54 am    Post subject: Reply with quote

Nothing is ever written to the "modem.dbg".

It only acts as a flag, telling the dialer executables to write debugging info into their respective logs (PGDial1.log, PGDial2.log etc.).

Look in "PGDial1.log".


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Todd



Joined: 07 Dec 2004
Posts: 6

PostPosted: Wed Dec 08, 2004 12:40 pm    Post subject: Reply with quote

Here is the dialer log for a Cingular/ATTWS TAP attempt.

12/8/2004 9:15:28 AM Module Started
12/8/2004 9:15:33 AM Time synchronized with scheduler
12/8/2004 9:19:45 AM Running cleanup routine
12/8/2004 9:19:46 AM Module Stopped
12/8/2004 9:19:50 AM Module Started
12/8/2004 9:19:54 AM Time synchronized with scheduler
12/8/2004 9:26:53 AM ========================================
12/8/2004 9:26:53 AM Start connection to carrier: CingularTAP
12/8/2004 9:26:53 AM Connect using TAP protocol
12/8/2004 9:26:53 AM Setting communication parameters
12/8/2004 9:26:53 AM Attempting to reset modem
12/8/2004 9:26:56 AM Sent:AT<CR>
12/8/2004 9:26:56 AM Received:K<CR><LF>
12/8/2004 9:26:57 AM Modem reset
12/8/2004 9:26:57 AM Attempting to send dialer init string
12/8/2004 9:26:58 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 9:26:58 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 9:26:59 AM Dialer init string sent
12/8/2004 9:26:59 AM Auto detecting carrier init string
12/8/2004 9:27:00 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N6<CR>
12/8/2004 9:27:00 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 9:27:00 AM Attempting to send carrier init string
12/8/2004 9:27:01 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N6<CR>
12/8/2004 9:27:02 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 9:27:02 AM Carrier init string sent
12/8/2004 9:27:02 AM Dialing carrier
12/8/2004 9:27:03 AM Sent:ATDT9,14089612819<CR>
12/8/2004 9:27:11 AM Waiting for connection
12/8/2004 9:27:36 AM Received:<CR><LF>CONNECT 9600<CR><LF>
12/8/2004 9:27:36 AM Connected to carrier
12/8/2004 9:27:36 AM Waiting for protocol initialization
12/8/2004 9:27:40 AM Sent:<CR>
12/8/2004 9:27:43 AM Received:????
12/8/2004 9:27:43 AM Sent:<CR>
12/8/2004 9:27:48 AM Received:??D??=
12/8/2004 9:27:48 AM Sent:<CR>
12/8/2004 9:27:53 AM Received:????
12/8/2004 9:27:53 AM Sent:<CR>
12/8/2004 9:27:59 AM Received:????
12/8/2004 9:27:59 AM Attempting to hang up modem
12/8/2004 9:28:02 AM Sent:AT<CR>
12/8/2004 9:28:06 AM Received:K<CR><LF>
12/8/2004 9:28:06 AM Attempting to hang up modem
12/8/2004 9:28:08 AM Sent:AT<CR>
12/8/2004 9:28:11 AM Received:K<CR><LF>
12/8/2004 9:28:12 AM Attempting to hang up modem
12/8/2004 9:28:14 AM Sent:AT<CR>
12/8/2004 9:28:18 AM Received:K<CR><LF>
12/8/2004 9:28:53 AM ========================================
12/8/2004 9:28:53 AM Start connection to carrier: CingularTAP
12/8/2004 9:28:53 AM Connect using TAP protocol
12/8/2004 9:28:53 AM Setting communication parameters
12/8/2004 9:28:54 AM Attempting to reset modem
12/8/2004 9:28:56 AM Sent:AT<CR>
12/8/2004 9:28:57 AM Received:K<CR><LF>
12/8/2004 9:28:57 AM Modem reset
12/8/2004 9:28:57 AM Attempting to send dialer init string
12/8/2004 9:28:58 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 9:28:59 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 9:28:59 AM Dialer init string sent
12/8/2004 9:28:59 AM Attempting to send carrier init string
12/8/2004 9:29:00 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N6<CR>
12/8/2004 9:29:01 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 9:29:01 AM Carrier init string sent
12/8/2004 9:29:01 AM Dialing carrier
12/8/2004 9:29:02 AM Sent:ATDT9,14089612819<CR>
12/8/2004 9:29:11 AM Waiting for connection
12/8/2004 9:29:37 AM Received:<CR><LF>CONNECT 9600<CR><LF>
12/8/2004 9:29:37 AM Connected to carrier
12/8/2004 9:29:37 AM Waiting for protocol initialization
12/8/2004 9:29:41 AM Sent:<CR>
12/8/2004 9:29:44 AM Received:??D??=
12/8/2004 9:29:44 AM Sent:<CR>
12/8/2004 9:29:49 AM Received:??D??=
12/8/2004 9:29:49 AM Sent:<CR>
12/8/2004 9:29:54 AM Received:??D??=
12/8/2004 9:29:54 AM Sent:<CR>
12/8/2004 9:30:00 AM Received:????
12/8/2004 9:30:00 AM Attempting to hang up modem
12/8/2004 9:30:03 AM Sent:AT<CR>
12/8/2004 9:30:06 AM Received:K<CR><LF>
12/8/2004 9:30:07 AM Attempting to hang up modem
12/8/2004 9:30:09 AM Sent:AT<CR>
12/8/2004 9:30:13 AM Received:K<CR><LF>
12/8/2004 9:30:13 AM Attempting to hang up modem
12/8/2004 9:30:15 AM Sent:AT<CR>
12/8/2004 9:30:19 AM Received:K<CR><LF>
12/8/2004 9:30:55 AM ========================================
12/8/2004 9:30:55 AM Start connection to carrier: CingularTAP
12/8/2004 9:30:55 AM Connect using TAP protocol
12/8/2004 9:30:55 AM Setting communication parameters
12/8/2004 9:30:55 AM Attempting to reset modem
12/8/2004 9:30:57 AM Sent:AT<CR>
12/8/2004 9:30:58 AM Received:K<CR><LF>
12/8/2004 9:30:59 AM Modem reset
12/8/2004 9:30:59 AM Attempting to send dialer init string
12/8/2004 9:31:00 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 9:31:00 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 9:31:01 AM Dialer init string sent
12/8/2004 9:31:01 AM Attempting to send carrier init string
12/8/2004 9:31:02 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N6<CR>
12/8/2004 9:31:02 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 9:31:03 AM Carrier init string sent
12/8/2004 9:31:03 AM Dialing carrier
12/8/2004 9:31:04 AM Sent:ATDT9,14089612819<CR>
12/8/2004 9:31:12 AM Waiting for connection
12/8/2004 9:31:38 AM Received:<CR><LF>CONNECT 9600<CR><LF>
12/8/2004 9:31:38 AM Connected to carrier
12/8/2004 9:31:38 AM Waiting for protocol initialization
12/8/2004 9:31:42 AM Sent:<CR>
12/8/2004 9:31:45 AM Received:??D??=
12/8/2004 9:31:45 AM Sent:<CR>
12/8/2004 9:31:49 AM Received:??D??=
12/8/2004 9:31:49 AM Sent:<CR>
12/8/2004 9:31:54 AM Received:??D??=
12/8/2004 9:31:54 AM Sent:<CR>
12/8/2004 9:32:01 AM Received:??D??=
12/8/2004 9:32:01 AM Attempting to hang up modem
12/8/2004 9:32:03 AM Sent:AT<CR>
12/8/2004 9:32:06 AM Received:K<CR><LF>
12/8/2004 9:32:07 AM Attempting to hang up modem
12/8/2004 9:32:09 AM Sent:AT<CR>
12/8/2004 9:32:13 AM Received:K<CR><LF>
12/8/2004 9:32:13 AM Attempting to hang up modem
12/8/2004 9:32:15 AM Sent:AT<CR>
12/8/2004 9:32:19 AM Received:K<CR><LF>
12/8/2004 9:32:55 AM ========================================
12/8/2004 9:32:55 AM Start connection to carrier: CingularTAP
12/8/2004 9:32:55 AM Connect using TAP protocol
12/8/2004 9:32:55 AM Setting communication parameters
12/8/2004 9:32:55 AM Attempting to reset modem
12/8/2004 9:32:57 AM Sent:AT<CR>
12/8/2004 9:32:58 AM Received:K<CR><LF>
12/8/2004 9:32:58 AM Modem reset
12/8/2004 9:32:58 AM Attempting to send dialer init string
12/8/2004 9:33:00 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 9:33:00 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 9:33:01 AM Dialer init string sent
12/8/2004 9:33:01 AM Attempting to send carrier init string
12/8/2004 9:33:02 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N6<CR>
12/8/2004 9:33:02 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 9:33:03 AM Carrier init string sent
12/8/2004 9:33:03 AM Dialing carrier
12/8/2004 9:33:04 AM Sent:ATDT9,14089612819<CR>
12/8/2004 9:33:12 AM Waiting for connection
12/8/2004 9:33:37 AM Received:<CR><LF>CONNECT 9600<CR><LF>
12/8/2004 9:33:37 AM Connected to carrier
12/8/2004 9:33:37 AM Waiting for protocol initialization
12/8/2004 9:33:41 AM Sent:<CR>
12/8/2004 9:33:45 AM Received:??D??=
12/8/2004 9:33:45 AM Sent:<CR>
12/8/2004 9:33:49 AM Received:??D??=
12/8/2004 9:33:49 AM Sent:<CR>
12/8/2004 9:33:55 AM Received:????
12/8/2004 9:33:55 AM Sent:<CR>
12/8/2004 9:34:01 AM Received:??D??=
12/8/2004 9:34:01 AM Attempting to hang up modem
12/8/2004 9:34:03 AM Sent:AT<CR>
12/8/2004 9:34:07 AM Received:K<CR><LF>
12/8/2004 9:34:07 AM Attempting to hang up modem
12/8/2004 9:34:10 AM Sent:AT<CR>
12/8/2004 9:34:13 AM Received:K<CR><LF>
12/8/2004 9:34:13 AM Attempting to hang up modem
12/8/2004 9:34:15 AM Sent:AT<CR>
12/8/2004 9:34:19 AM Received:K<CR><LF>
12/8/2004 9:34:20 AM Carrier retry limit reached. Marking pending messages as bad
12/8/2004 9:34:20 AM FAILED Stn:0 To:todd Frm:Test Msg:TAP Test


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Joined: 25 Aug 2003
Posts: 4405

PostPosted: Wed Dec 08, 2004 12:59 pm    Post subject: Reply with quote

Use 1200 E, 7, 1 in the Carrier settings.


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Todd



Joined: 07 Dec 2004
Posts: 6

PostPosted: Wed Dec 08, 2004 1:45 pm    Post subject: Reply with quote

Failed again--Dialer Log below.

12/8/2004 10:31:10 AM Start connection to carrier: CingularTAP
12/8/2004 10:31:10 AM Connect using TAP protocol
12/8/2004 10:31:10 AM Setting communication parameters
12/8/2004 10:31:10 AM Attempting to reset modem
12/8/2004 10:31:13 AM Sent:AT<CR>
12/8/2004 10:31:13 AM Received:K<CR><LF>
12/8/2004 10:31:14 AM Modem reset
12/8/2004 10:31:14 AM Attempting to send dialer init string
12/8/2004 10:31:15 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 10:31:15 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 10:31:16 AM Dialer init string sent
12/8/2004 10:31:16 AM Auto detecting carrier init string
12/8/2004 10:31:17 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 10:31:17 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 10:31:17 AM Attempting to send carrier init string
12/8/2004 10:31:19 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 10:31:19 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 10:31:20 AM Carrier init string sent
12/8/2004 10:31:20 AM Dialing carrier
12/8/2004 10:31:21 AM Sent:ATDT9,14089612819<CR>
12/8/2004 10:31:29 AM Waiting for connection
12/8/2004 10:31:50 AM Received:<CR><LF>CONNECT 1200<CR><LF>
12/8/2004 10:31:50 AM Connected to carrier
12/8/2004 10:31:50 AM Waiting for protocol initialization
12/8/2004 10:31:54 AM Sent:<CR>
12/8/2004 10:31:58 AM Received:??D??=
12/8/2004 10:31:58 AM Sent:<CR>
12/8/2004 10:32:02 AM Received:????
12/8/2004 10:32:02 AM Sent:<CR>
12/8/2004 10:32:08 AM Received:??D??=
12/8/2004 10:32:08 AM Sent:<CR>
12/8/2004 10:32:14 AM Received:??D??=
12/8/2004 10:32:14 AM Attempting to hang up modem
12/8/2004 10:32:17 AM Sent:AT<CR>
12/8/2004 10:32:20 AM Received:K<CR><LF>
12/8/2004 10:32:20 AM Attempting to hang up modem
12/8/2004 10:32:23 AM Sent:AT<CR>
12/8/2004 10:32:26 AM Received:K<CR><LF>
12/8/2004 10:32:26 AM Attempting to hang up modem
12/8/2004 10:32:29 AM Sent:AT<CR>
12/8/2004 10:32:32 AM Received:K<CR><LF>
12/8/2004 10:33:02 AM ========================================
12/8/2004 10:33:02 AM Start connection to carrier: CingularTAP
12/8/2004 10:33:03 AM Connect using TAP protocol
12/8/2004 10:33:03 AM Setting communication parameters
12/8/2004 10:33:03 AM Attempting to reset modem
12/8/2004 10:33:05 AM Sent:AT<CR>
12/8/2004 10:33:06 AM Received:K<CR><LF>
12/8/2004 10:33:06 AM Modem reset
12/8/2004 10:33:06 AM Attempting to send dialer init string
12/8/2004 10:33:07 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 10:33:08 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 10:33:08 AM Dialer init string sent
12/8/2004 10:33:08 AM Attempting to send carrier init string
12/8/2004 10:33:09 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 10:33:10 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 10:33:11 AM Carrier init string sent
12/8/2004 10:33:11 AM Dialing carrier
12/8/2004 10:33:12 AM Sent:ATDT9,14089612819<CR>
12/8/2004 10:33:20 AM Waiting for connection
12/8/2004 10:33:40 AM Received:<CR><LF>CONNECT 1200<CR><LF>
12/8/2004 10:33:40 AM Connected to carrier
12/8/2004 10:33:40 AM Waiting for protocol initialization
12/8/2004 10:33:44 AM Sent:<CR>
12/8/2004 10:33:48 AM Received:??D??=
12/8/2004 10:33:48 AM Sent:<CR>
12/8/2004 10:33:52 AM Received:??D??=
12/8/2004 10:33:52 AM Sent:<CR>
12/8/2004 10:33:57 AM Received:??D??=
12/8/2004 10:33:57 AM Sent:<CR>
12/8/2004 10:34:04 AM Received:????
12/8/2004 10:34:04 AM Attempting to hang up modem
12/8/2004 10:34:07 AM Sent:AT<CR>
12/8/2004 10:34:10 AM Received:K<CR><LF>
12/8/2004 10:34:11 AM Attempting to hang up modem
12/8/2004 10:34:13 AM Sent:AT<CR>
12/8/2004 10:34:17 AM Received:K<CR><LF>
12/8/2004 10:34:17 AM Attempting to hang up modem
12/8/2004 10:34:20 AM Sent:AT<CR>
12/8/2004 10:34:23 AM Received:K<CR><LF>
12/8/2004 10:34:54 AM ========================================
12/8/2004 10:34:54 AM Start connection to carrier: CingularTAP
12/8/2004 10:34:54 AM Connect using TAP protocol
12/8/2004 10:34:54 AM Setting communication parameters
12/8/2004 10:34:54 AM Attempting to reset modem
12/8/2004 10:34:57 AM Sent:AT<CR>
12/8/2004 10:34:57 AM Received:K<CR><LF>
12/8/2004 10:34:58 AM Modem reset
12/8/2004 10:34:58 AM Attempting to send dialer init string
12/8/2004 10:34:59 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 10:34:59 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 10:35:00 AM Dialer init string sent
12/8/2004 10:35:00 AM Attempting to send carrier init string
12/8/2004 10:35:01 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 10:35:01 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 10:35:02 AM Carrier init string sent
12/8/2004 10:35:02 AM Dialing carrier
12/8/2004 10:35:03 AM Sent:ATDT9,14089612819<CR>
12/8/2004 10:35:11 AM Waiting for connection
12/8/2004 10:35:32 AM Received:<CR><LF>CONNECT 1200<CR><LF>
12/8/2004 10:35:32 AM Connected to carrier
12/8/2004 10:35:32 AM Waiting for protocol initialization
12/8/2004 10:35:36 AM Sent:<CR>
12/8/2004 10:35:39 AM Received:??D??=
12/8/2004 10:35:39 AM Sent:<CR>
12/8/2004 10:35:44 AM Received:??D??=
12/8/2004 10:35:44 AM Sent:<CR>
12/8/2004 10:35:49 AM Received:??D??=
12/8/2004 10:35:49 AM Sent:<CR>
12/8/2004 10:35:56 AM Received:??D??=
12/8/2004 10:35:56 AM Attempting to hang up modem
12/8/2004 10:35:59 AM Sent:AT<CR>
12/8/2004 10:36:02 AM Received:K<CR><LF>
12/8/2004 10:36:02 AM Attempting to hang up modem
12/8/2004 10:36:04 AM Sent:AT<CR>
12/8/2004 10:36:07 AM Received:K<CR><LF>
12/8/2004 10:36:08 AM Attempting to hang up modem
12/8/2004 10:36:10 AM Sent:AT<CR>
12/8/2004 10:36:14 AM Received:K<CR><LF>
12/8/2004 10:36:45 AM ========================================
12/8/2004 10:36:45 AM Start connection to carrier: CingularTAP
12/8/2004 10:36:45 AM Connect using TAP protocol
12/8/2004 10:36:45 AM Setting communication parameters
12/8/2004 10:36:45 AM Attempting to reset modem
12/8/2004 10:36:47 AM Sent:AT<CR>
12/8/2004 10:36:48 AM Received:K<CR><LF>
12/8/2004 10:36:48 AM Modem reset
12/8/2004 10:36:49 AM Attempting to send dialer init string
12/8/2004 10:36:50 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 10:36:50 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 10:36:51 AM Dialer init string sent
12/8/2004 10:36:51 AM Attempting to send carrier init string
12/8/2004 10:36:52 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/8/2004 10:36:53 AM Received:<CR><LF>OK<CR><LF>
12/8/2004 10:36:53 AM Carrier init string sent
12/8/2004 10:36:53 AM Dialing carrier
12/8/2004 10:36:54 AM Sent:ATDT9,14089612819<CR>
12/8/2004 10:37:02 AM Waiting for connection
12/8/2004 10:37:23 AM Received:<CR><LF>CONNECT 1200<CR><LF>
12/8/2004 10:37:23 AM Connected to carrier
12/8/2004 10:37:23 AM Waiting for protocol initialization
12/8/2004 10:37:28 AM Sent:<CR>
12/8/2004 10:37:31 AM Received:????
12/8/2004 10:37:31 AM Sent:<CR>
12/8/2004 10:37:35 AM Received:????
12/8/2004 10:37:35 AM Sent:<CR>
12/8/2004 10:37:40 AM Received:??D??=
12/8/2004 10:37:40 AM Sent:<CR>
12/8/2004 10:37:47 AM Received:??D??=
12/8/2004 10:37:47 AM Attempting to hang up modem
12/8/2004 10:37:50 AM Sent:AT<CR>
12/8/2004 10:37:53 AM Received:K<CR><LF>
12/8/2004 10:37:54 AM Attempting to hang up modem
12/8/2004 10:37:56 AM Sent:AT<CR>
12/8/2004 10:38:00 AM Received:K<CR><LF>
12/8/2004 10:38:00 AM Attempting to hang up modem
12/8/2004 10:38:03 AM Sent:AT<CR>
12/8/2004 10:38:06 AM Received:K<CR><LF>
12/8/2004 10:38:07 AM Carrier retry limit reached. Marking pending messages as bad
12/8/2004 10:38:07 AM FAILED Stn:0 To:toddbrown Frm:Test from TAP Msg:Test from TAP


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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Wed Dec 08, 2004 1:53 pm    Post subject: Cingular Reply with quote

Hi,

The TAP number you are using is owned and operated by ATT Enterprise Paging (enterprisepaging.com). This division of ATT was one of the main reasons that Cingular bought them (valuable customer base). Keep in mind - the TAP number will only work for phones that have had ATT Enterprise Paging activated (@$9.95 MONTHLY ADDITIONAL FEE) and no Cingular phones have been added to that terminal (yet). THe merger is complete on a corporate and marketing scale, but they have a LOOOOONG way to go before the back end stuff is merged.

Hope this helps!



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Wed Dec 08, 2004 1:56 pm    Post subject: Reply with quote

Are you sure you are using

1200 Baud Rate (or 300)
Even Parity
1 Stop Bit
7 Data Bits.

Question marks in the log (like below) usually indicate incorrect Parity

"2/8/2004 10:32:02 AM Received:???? "

Also, you did state that WCTP worked for the Cingular ID/Pin through the ATT WCTP server?

You wrote "MCTP", I just assumed "WCTP"


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Todd



Joined: 07 Dec 2004
Posts: 6

PostPosted: Wed Dec 08, 2004 2:16 pm    Post subject: Reply with quote

Yes I have verified that the carrier is setup to use 1200 baud rate, even parity, 7 data bits, and 1 stop bits.

To address the other post, our devices are from the pre-merger ATT&T , we have added the enterprise paging gateway feature to all devices.

WCTP does functioning properly for these devices, we just have a need for TAP for failover in case we lose internet connectivity.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Wed Dec 08, 2004 2:27 pm    Post subject: Reply with quote

Try 1200, 8 Data, "None" Parity, and 1 Stop.

I can connect and initialize TAP with that terminal using those settings.


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Todd



Joined: 07 Dec 2004
Posts: 6

PostPosted: Wed Dec 08, 2004 2:28 pm    Post subject: Reply with quote

I set this to 9600, 8,N, 1 and everything works fine now.

Thanks for the help!


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jjchief1
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PostPosted: Wed Jan 05, 2005 1:06 am    Post subject: Reply with quote

Since AT&T Wireless got rid of their TAp number a while back, will the Cingular TAP numer work for the AT&T Wireless customers that haven't switched over to Cingular yet? Thanks for the replies!


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jjchief1
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PostPosted: Wed Jan 05, 2005 1:09 am    Post subject: Reply with quote

Just a note, the page went via the modem by using Cingular's tap number. It said the page was sent successfully but I received no message on the phone. Thanks!


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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Wed Jan 05, 2005 8:08 am    Post subject: Reply with quote

Cingular in most markets will accept the message through their terminal but will not pass it through to the phone unless the customer has specifically requested that the phone's e-mail address has been activated. They do charge extra for this feature (in New England, it's about $2 / month)



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