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Gsm-at dialer successful.. but end user says not receiving t

 
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Kyleweir@lehighcounty.org



Joined: 15 Dec 2024
Posts: 1

PostPosted: Sun Dec 15, 2024 12:22 pm    Post subject: Gsm-at dialer successful.. but end user says not receiving t Reply with quote

So basically I have 2 connectors (2 rcell 100s) it works I can text my phone as well as a dozen others successfully.
Now it's in production, and some end users are saying they don't receive a txt (mainly verizon phones). I look through the logs it says successful. I'm wondering if I need to increase the intermediate delay. Or something.
The sim card in the rcells are verizon as well.
If it's successful does that mean it's verified that it's been received by the end user? Or by the ISP? Is their a way to have a read or receive notification?

Protocol: GSM-AT-IP
Host: xxx.x.x.x
Port: 5000
Init String: AT+CSQ
Max Chars: 160

Advanced
Failover: (none)
Username: xxxxx
Password: ******************
Priority: 100
Msg Limit: 0
Max PIN Length: 0

Template
StripNonPrintable = True
InterMessageDelay = 1500
SubjectSearchLength = 0


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Tech Support



Joined: 25 Aug 2003
Posts: 4372

PostPosted: Mon Dec 16, 2024 8:48 am    Post subject: Reply with quote

The successful response in PageGate's logs indicates that the cell radio in those units provided a "+CMGS: X" response (where X is a number), which means the cell radio submitted it to the carrier network and it was accepted.

To track the message further, some carriers provide message tracking options on their web portals but you'll need to touch base with the carrier to find out what happened to the message between their network and the phone, which is where it sounds like the messages are going missing.

There is a chance that PageGate might be sending traffic too fast and overloading the cell radio, so be sure you have the following template parameter in the 'Settings' portion of your GSM-AT-IP carriers' template:
InterMessageDelay = 1500

That puts a 1.5 second delay between each delivered message and should keep any cell radio from getting overloaded.



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