Tech Support
Joined: 25 Aug 2003
Posts: 4370
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 Posted: Mon Nov 11, 2024 8:17 am Post subject: |
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I suspect it may have to do with user profile virtualization, so let's keep everything in a common store to see if it resolves the issue.
First, let's make a copy of the configuration.
1) Open NotePager Pro.
2) Go to Help - Folders and make a note of the Global Database folder.
3) Open Windows Explorer
4) Browse to the global database folder.
4a) In this folder, there should be a file named 'npp.mdb' - make a copy of it somewhere easy to access like a flash drive, the desktop, wherever is convenient. We'll need this file later.
Next, we'll need to create a new registry entry in Windows:
1) In Windows, run Regedit.
2) Browse to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\NotePage
3) Right click 'NotePage', mouse over 'New' and select 'Key'
4) Name the Key: NotePagerPro
Note: Make sure there is no space in the above key name
5) Right click the new 'NotePagerPro' key, mouse over new, select 'String Value'
6) Name the string value: LocalDB
7) Double click the new LocalDB entry and set its' value to: True
8) Close regedit.
Next, we need to run NPP with the new registry setting in place, so just right click on the shortcut for NPP and select 'Run as Administrator'.
Then close the program. Ignore any/all warnings and errors, just close the program.
Last up, we'll need to put the database in the new database folder:
1) In Windows, browse to c:\Program Files (x86)\NotePage\NotePagerPro\GlobalDB\
2) Copy the backup database into this folder.
3) When prompted, you do want to overwrite the existing file.
Then run NPP again to commit any new the changes.
If that doesn't resolve the issue, please let us know! |
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