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Solarwinds and Notepager Pro v5

 
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famere83



Joined: 16 Jul 2024
Posts: 1
Location: TX

PostPosted: Tue Jul 16, 2024 3:32 am    Post subject: Solarwinds and Notepager Pro v5 Reply with quote

Hello,

I have built a new Solarwinds system (2 physical servers, ORION & SQL) that has NPM 12.2 and SAM 6.5 and I have installed Notepager Pro version 5.

My problem is that I can send an SMS message to all the recipients from Notepager Pro but when I trigger an alert from Solarwinds the SMS message isn't sent/received. I can see that the alert has triggered in Solarwinds but I don't get a text message. Am I missing something obvious?

I have restarted all services and I've also done a comparison with our current, soon to be decommissioned, Solarwinds system (which uses Notepager Pro v3) but I can't see anything obvious.

As always, any help will be very much appreciated.

Thanks



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Last edited by famere83 on Tue Jul 16, 2024 10:15 pm; edited 1 time in total
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Tech Support



Joined: 25 Aug 2003
Posts: 4370

PostPosted: Tue Jul 16, 2024 7:34 am    Post subject: Reply with quote

Let's double check a few things!

If you would, open regedit in Windows and browse to HKEY_LOCAL_MACHINE - Software - Wow6432Node - NotePage - Transfer.

What is your 'SendCommand' value currently set to?



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