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change Sent:From on emails

 
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jsloan



Joined: 21 Sep 2010
Posts: 8
PostPosted: Mon Sep 11, 2023 9:10 am    Post subject: change Sent:From on emails Reply with quote
the sender on our outbound emails to email to sms gateway is
Sent:Mail From:<PagerSystem@trinity-health.org>

Can I change this to Sent:Mail From:<noreply@trinity-health.org>
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Tech Support



Joined: 25 Aug 2003
Posts: 4337
PostPosted: Mon Sep 11, 2023 9:15 am    Post subject: Reply with quote
Are you our NotePager Pro or PageGate software?



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jsloan



Joined: 21 Sep 2010
Posts: 8
PostPosted: Mon Sep 11, 2023 9:20 am    Post subject: Reply with quote
Sorry about that... PageGate 8
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Tech Support



Joined: 25 Aug 2003
Posts: 4337
PostPosted: Mon Sep 11, 2023 9:31 am    Post subject: Reply with quote
Under the Carrier's settings, go to the Template object. On the Template screen, in the Settings section add:
From=noreply@trinity-health.org

The mail server you are sending out through may or may not like that new setting. Some servers insist that the sender (from field) matches the account being used to send to the mail server, so be prepared to change it back if messages start getting rejected.



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jsloan



Joined: 21 Sep 2010
Posts: 8
PostPosted: Mon Sep 11, 2023 9:43 am    Post subject: Reply with quote
worked perfectly! thanks
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