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evanson
Joined: 25 Jan 2019
Posts: 39
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 Posted: Tue Apr 11, 2023 10:46 am Post subject: TRAC phone |
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| How do we setup a carrier?
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Tech Support
Joined: 25 Aug 2003
Posts: 4370
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| Posted: Tue Apr 11, 2023 1:26 pm Post subject: |
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Are you using NotePager Pro or PageGate?
Also, what style of message do you want to send (SMS, page, email, API call, etc)? |
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evanson
Joined: 25 Jan 2019
Posts: 39
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| Posted: Wed Apr 12, 2023 12:38 pm Post subject: |
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PageGate
SMS
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Tech Support
Joined: 25 Aug 2003
Posts: 4370
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| Posted: Wed Apr 12, 2023 1:01 pm Post subject: |
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I would recommend having a look at the SMS Delivery Methods section of the documentation first:
https://www.notepage.net/manuals/pg/v10/server/html/how-to-send-sms.htm
That section details the various delivery methods PageGate supports so you can determine which method is best for your environment. It also links to the sub-sections that can explain how to configure everything. |
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evanson
Joined: 25 Jan 2019
Posts: 39
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| Posted: Wed Apr 12, 2023 1:15 pm Post subject: |
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| Thank you!
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evanson
Joined: 25 Jan 2019
Posts: 39
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| Posted: Mon Apr 17, 2023 2:14 pm Post subject: |
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I setup the carrier but the messages aren't going through. The PGConnector1.log entry is below. Any ideas?
4/17/2023 8:07:06 AM ========================================
4/17/2023 8:07:06 AM Start connection to carrier: TracPhone
4/17/2023 8:07:06 AM Sending via SMTP on port 25
4/17/2023 8:07:06 AM ----------------------------------------
4/17/2023 8:07:06 AM Working on message to: xxxxxxxxxx from: swr
4/17/2023 8:07:06 AM Formatting message
4/17/2023 8:07:06 AM Message contained in single packet
4/17/2023 8:07:06 AM Looking up mailserver for txt.att.net
4/17/2023 8:07:06 AM MX host list received from 10.2.100.6 and 10.6.100.6 :
4/17/2023 8:07:06 AM att-e2xms-east.mx.a.cloudfilter.net
4/17/2023 8:07:06 AM att-e2xms-west.mx.a.cloudfilter.net
4/17/2023 8:07:06 AM Trying host: att-e2xms-east.mx.a.cloudfilter.net
4/17/2023 8:07:37 AM Trying host: att-e2xms-west.mx.a.cloudfilter.net
4/17/2023 8:08:08 AM Message not accepted
4/17/2023 8:08:08 AM Message retry limit reached
4/17/2023 8:08:08 AM FAILED Stn:10 To:xxxxxxxxxx Frm:swr DB Msg:THIS IS A TEST PAGE SWR Sent Msg:
4/17/2023 8:08:08 AM Carrier retry limit reached. Marking pending messages as bad
4/17/2023 8:20:49 AM ========================================
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Tech Support
Joined: 25 Aug 2003
Posts: 4370
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| Posted: Mon Apr 17, 2023 2:22 pm Post subject: |
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It looks like you set it up for direct delivery but, in context, you'll probably want to configure that for relayed delivery instead.
When using direct delivery, PageGate will attempt to function as a mail server to deliver SMTP traffic on behalf of your domain. If the system isn't provisioned on the domain's SPF record, that can cause messages to get filtered as spam. In most cases, it's easier to configure PageGate to relay its' SMTP traffic through an SMTP server. |
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