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Issue after running Pagegate (v7)

 
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khaldrogo



Joined: 11 Apr 2021
Posts: 1

PostPosted: Sun Apr 11, 2021 9:59 pm    Post subject: Issue after running Pagegate (v7) Reply with quote

Hi everyone,
I have an issue after running Pagegate (v7) with the /archive attribute in order to import a large number of archived messages. Can anyone confirm this please?
Basically it is stuck for hours at "Updating Archive".
Thank!!!


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Tech Support



Joined: 25 Aug 2003
Posts: 4268

PostPosted: Mon Apr 12, 2021 9:21 am    Post subject: Reply with quote

The archive import back in version 7 can be relatively slow and I suspect that it isn't hung up, just a long time to process the data due to the volume of data there is to process.

Also, any time you want to update the archive, make sure to run the archive process on the server itself first as it will run much slower on a workstation.

One thing you could could try is moving the archive files out of the archive folder, then drop in smaller collections of them that can be processed more easily until the entire archive is processed.

If it truly does hang up after every archive import attempt, please zip your database and the archive and send them to support at notepage dot com



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Tech Support



Joined: 25 Aug 2003
Posts: 4268

PostPosted: Mon Apr 12, 2021 9:21 am    Post subject: Reply with quote

The archive import back in version 7 can be relatively slow and I suspect that it isn't hung up, it's just taking a long time to process the data due to the volume of data there is to process.

Also, any time you want to update the archive, make sure to run the archive process on the server itself first as it will run much slower on a workstation.

One thing you could could try is moving the archive files out of the archive folder, then drop in smaller collections of them that can be processed more easily until the entire archive is processed.

If it truly does hang up after every archive import attempt, please zip your database and the archive and send them to support at notepage dot com



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support@notepage.com
http://www.notepage.net
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