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dnelson



Joined: 10 Sep 2020
Posts: 1
Location: Santa Rosa Beach, Florida

PostPosted: Thu Sep 10, 2020 3:24 pm    Post subject: ATT Text Pages Reply with quote

My agency uses PageGate for emergency notifications sent from the Southern Software CAD. Our users who have verizon receive the messages from the same number and it can be saved a contact however our users on AT&T receive each message from a random number.

Can this be corrected?


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Tech Support



Joined: 25 Aug 2003
Posts: 4267

PostPosted: Thu Sep 10, 2020 3:25 pm    Post subject: Reply with quote

That's a byproduct of the AT&T gateway you have configured.

The AT&T gateway txt.att.net doesn't retain sender values but their mms.att.net gateway does.

If you update your AT&T carrier and/or recipients to use phonenumber@mms.att.net, it should retain the sender values.



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