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Vision Cad and Version 9.0

 
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BobBuch



Joined: 13 Sep 2006
Posts: 14
Location: Darien, CT

PostPosted: Tue Aug 25, 2020 1:37 pm    Post subject: Vision Cad and Version 9.0 Reply with quote

I upgraded to V 9.0 the end of July, and it seems that we are no longer getting the Cad messages to push to out. We use Get ASCII. Thanks!


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Tech Support



Joined: 25 Aug 2003
Posts: 4263

PostPosted: Tue Aug 25, 2020 1:37 pm    Post subject: Reply with quote

If you would, please email the c:\PageGateData\Logs\*.log files (pagegate.log, pgsched.log, etc) from the server to support at notepage dot com. We'd like to have a look at a few things.



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Tech Support



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PostPosted: Tue Aug 25, 2020 2:28 pm    Post subject: Reply with quote

Following up on the forum thread, after reviewing the logs, we determined that CAD wasn't providing the necessary information on dispatch for certain calls.



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