errors when trying to print the group list in PG admin

[jreynolds]

I am getting an error message when trying to print the group list in PG admin>reports>group list

The error message that I get is:
function address 0x780116cd caused a protection fault exception code
0xc0000005 the application property sheet may not function properly.

This issue does appear to happen intermittantly. I have not yet gotten an error when trying to print any other reports.

Thanks for the help!
James Reynolds

[Tech Support]

Is this happening on the Server or using a Remote Admin or both?

What are the specific options selected in the "Group List" report?

What is the exact version number and modified date of the PageGate Admin executable "PGAdmin.exe"?

_________________
Tech Support
support@notepage.com
http://www.notepage.net

[Guest]

[quote="Tech Support"]Is this happening on the Server or using a Remote Admin or both?

What are the specific options selected in the "Group List" report?

What is the exact version number and modified date of the PageGate Admin executable "PGAdmin.exe"?[/quote]

This has been happening on both the server and a remote admin (calling pgadmin.exe from another computer).
The file version of pgadmin.exe is 4.0.0.5 and the modified date is 7-4-02 this is also the created date.
Options chosen for the group list report are 'list by group' and 'print report' with a check mark in preview.

Thank you much for your assistance!

James

[jreynolds]

just as an addition the user being used for this operation is a domain admin on the network.

Thanks again.
James

[Tech Support]

I would recommend downloading and upgrading to the latest PageGate version 4 (file revision 4.0.0.91).

_________________
Tech Support
support@notepage.com
http://www.notepage.net