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bbolin



Joined: 21 Mar 2017
Posts: 9
Location: Alpharetta, GA

PostPosted: Tue May 07, 2019 8:04 am    Post subject: WCTP Error Reply with quote

Some messages sent via WCTP connection are failing with a "Message rejected:304"

What is Failure errorCode="304"?


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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Tue May 07, 2019 8:15 am    Post subject: Reply with quote

That usually indicates that PageGate is using Base64 encoding for WCTP with a host that doesn't want (or can't accept) that encoding. Here's what you'll want to do:

1) Open PG Admin.

2) Go to Carriers - <YourWCTPCarrier> - Template

3) Copy and paste the following in the 'Settings' section of the template:
StripNonPrintable = True

4) Click Apply.

That should turn off base64 encoding for that carrier.



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bbolin



Joined: 21 Mar 2017
Posts: 9
Location: Alpharetta, GA

PostPosted: Tue May 07, 2019 8:21 am    Post subject: Reply with quote

That's already in the settings box.

The WCTP carrier is Verizon if that makes a difference.

Any other ideas?


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Tech Support



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PostPosted: Tue May 07, 2019 8:25 am    Post subject: Reply with quote

Hm... that's the only time I've run in to the 304 error code with WCTP. Is this something that had been working and then stopped working or is this a new implementation?

Also, if you would, please email a copy of your c:\PageGateData\Logs\*.log files from the PageGate server to support at notepage dot com so we can have a look at the protocol negotiation sequences.



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