NotePage, Inc. Forum Index

SMS Messages not being received - Log shows Successful

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support
View previous topic :: View next topic  
Author Message
wiklej



Joined: 26 Mar 2007
Posts: 23

PostPosted: Tue Jul 19, 2016 11:01 am    Post subject: SMS Messages not being received - Log shows Successful Reply with quote

I'm having an issue with messages being sent, and the logs showing them being sent successfully, but they are never received. They are all SMS messages. And it does work sometimes. If I cue up several messages, I might receive maybe half of them.

We are using PageGate 5 (I know it's old, but it's been working) and a MultiTech MTCBA-C modem with Verizon.

I'm pretty confident that PageGate is doing its thing because the email messages are always sent. It's just the SMS messages that are the issue.

I'm trying to track down where the disconnect is happening. If PageGate was unable to talk to Verizon, I'm assuming there would be a different result than Successful. AT+CSQ results with 20, so I'd assuming I have decent cell signal.

Any other ideas what could be happening or what I might do to track this down?

Thanks for your help.


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Tue Jul 19, 2016 11:05 am    Post subject: Reply with quote

Hm... I'd like to see the specific command and response sequence in the log. If you would, please email the c:\PageGateData\Logs\*.log files to support at notepage dot com and please provide an example of a message that says it was delivered but never came through.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin