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KenK



Joined: 29 Mar 2016
Posts: 4

PostPosted: Tue Mar 29, 2016 12:57 pm    Post subject: Duplicate Sender Reply with quote

This question was previously raised with no follow-up answer. The Sender filed is populated however recipients are getting duplicate senders in the message. The recipient details were set to not receive the sender info as was previously discussed however this completely removes the sender. We are looking to just have it referenced once. Any ideas?

Thanks


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Tue Mar 29, 2016 1:21 pm    Post subject: Reply with quote

Just to double check, what version of NotePager Pro are you using?



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KenK



Joined: 29 Mar 2016
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PostPosted: Tue Mar 29, 2016 1:24 pm    Post subject: Reply with quote

v3.0

Thanks


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Tue Mar 29, 2016 1:52 pm    Post subject: Reply with quote

Since you're using an older version of the program, try this:

1) In Windows, run Notepad.

2) In Notepad, type the following:
%Message%

3) Go to File - Save As.

4) Browse in to the NotePager Pro program directory.

5) Change the "Files of Type" to All Files to prevent Notepad from placing a .txt extension on the file.

6) Name the file: global.mtp

7) Click on Save.

8) Close and re-open NotePager Pro.



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KenK



Joined: 29 Mar 2016
Posts: 4

PostPosted: Tue Mar 29, 2016 3:21 pm    Post subject: Reply with quote

Excellent. Thanks for the quick response and resolution. Sender is no longer duplicating.


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