NotePage, Inc. Forum Index

Serial connection won't send message

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support
View previous topic :: View next topic  
Author Message
tratka



Joined: 18 Jan 2016
Posts: 1
Location: Nebraska

PostPosted: Mon Jan 18, 2016 12:40 pm    Post subject: Serial connection won't send message Reply with quote

When trying to send to old analog pagers from PageGate, the serial connection responds with

1/18/2016 11:16:40 AM Start connection to carrier: page
1/18/2016 11:16:40 AM Connect using RawSerial protocol
1/18/2016 11:16:40 AM Setting communication parameters (4800,e,7,1)
1/18/2016 11:16:41 AM Attempting to reset modem
1/18/2016 11:16:44 AM Sent: AT<CR>
1/18/2016 11:16:47 AM Received:ID=
1/18/2016 11:16:48 AM Attempting to reset modem
1/18/2016 11:16:51 AM Sent: AT<CR>
1/18/2016 11:16:54 AM Received:<NAK>
1/18/2016 11:16:54 AM Attempting to reset modem
1/18/2016 11:16:58 AM Sent: AT<CR>

This repeats until the carrier retry limit is reached and it marks the messages as bad. Originally this protocol was set to TAP and was working fine for months, then just suddenly stopped working. I've had the phone equipment tested on the other end of the serial cable and it is functioning properly.

Currently using PageGate version 5.0.95 on a Windows 7 64 bit desktop

Does anyone have any ideas?


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Mon Jan 18, 2016 12:44 pm    Post subject: Reply with quote

Based on the segment of the log you posted, it looks like someone changed the protocol being used, as shown in this line:
1/18/2016 11:16:40 AM Connect using RawSerial protocol

Here's what you'll want to do:

1) Open the PG Admin.

2) Go to Carriers - page - Settings.

3) Set the Protocol to: TAP

4) Click on Apply.

5) Go to Connectors - Connector 1 - Settings.

6) Near the bottom, put a check in 'Direct Connect'

7) Click on Apply



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin