NotePage, Inc. Forum Index

PagaGate with MultiTech MTCBA-H5-EN2

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support
View previous topic :: View next topic  
Author Message
PingMonster



Joined: 14 Apr 2015
Posts: 5
Location: Canberra

PostPosted: Tue Apr 14, 2015 11:42 pm    Post subject: PagaGate with MultiTech MTCBA-H5-EN2 Reply with quote

HI...
Just wondering if anyone got Pagegate working with MTCBA-H5-EN2.

I have Australian Telstra SIM in MTCBA-H5-EN2 and Pagagate v7.0.
No matter what I do, I could not get the Pagegate to detect the serial port so I have installed HW Virtual Serial Port installed and configured.
YES, this one does get detected.

I have simple setup just to do some testing via Telstra GSM-AT and connector1 as AT+CSQ with Serial port 4.

And this what I get....in connector1 log
Start connection to carrier: Telstra
Connect using GSM protocol
Setting communication parameters (115200,n,8,1)
Attempting to reset modem
Sent:AT<CR>
Attempting to reset modem
Sent:AT<CR>
Attempting to reset modem
Sent:AT<CR>
Attempting to hang up modem
Sent:AT<CR>
Attempting to hang up modem
Sent:AT<CR>
Attempting to hang up modem
Sent:AT<CR>
Carrier retry limit reached. Marking pending messages as bad
FAILED Stn:0 To:test Frm:Notepage Msg:test


Back to top
View user's profile
OzCom



Joined: 22 Oct 2003
Posts: 1121
Location: US

PostPosted: Wed Apr 15, 2015 7:01 am    Post subject: Reply with quote

1) Stop PageGate
2) Open PuTTY or HyperTerminal
3) Point the terminal session to COM 4
4) Enter "AT"<enter>

If you do NOT get an "OK" response - the issue is that Windows cannot see the device on that COM port



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
Back to top
View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
PingMonster



Joined: 14 Apr 2015
Posts: 5
Location: Canberra

PostPosted: Wed Apr 15, 2015 8:47 pm    Post subject: Reply with quote

@OzCom
Thanks you for that and I have done that too.
I do get "OK" via COM4 (Virtual serial port) but not via COM1 (physical port)
but that fine, we will not be using physical serial port. (Server and the Mulititech modem is too far from each other.

Just to give more info.....I also put "AT+CSQ" and I get "+CSQ: 12,1"
But this is intermittent. Sometimes I get the above result and sometimes I get "ERROR"

Is this mean I have a faulty modem?

Regards


Back to top
View user's profile
PingMonster



Joined: 14 Apr 2015
Posts: 5
Location: Canberra

PostPosted: Wed Apr 15, 2015 10:48 pm    Post subject: Reply with quote

@OzCom..

I got this working now....I thought I knew things but I should read more and carefully....

The manual was saying the SOLID GREEN light on "LS" was NO transmitting.
And I should have double checked the SIM.

I changed to normal SIM and bang....I got the messages....


One question I have is for OzCom is.....
If the SIM is secured (PIN locked) would it have worked?
Would I have to put some kind of AT string to unlock before Notepage can send it?

Regards


Back to top
View user's profile
OzCom



Joined: 22 Oct 2003
Posts: 1121
Location: US

PostPosted: Fri Apr 17, 2015 4:07 pm    Post subject: Reply with quote

Generally, the SIM Unlock is only required when the device is initially set up. If your specific carrier or cellular account requires an nlock code prior to every communication, you can place it in the connector initialization string. Remember that PageGate does not really "know" it it talking with a cellular modem, it is merely pumping commands at a COM port



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
Back to top
View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin