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SMTP Issues with PageGate 6

 
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gtohannie



Joined: 10 Feb 2014
Posts: 2
Location: Arizona
PostPosted: Mon Feb 10, 2014 6:32 pm    Post subject: SMTP Issues with PageGate 6 Reply with quote
I'm having an issues with my PageGate. When i send a page to a phone (verizon) 10digitPhone@vtext.com.

for some reason it always send 2 messages. I can see in the logs that it send 2 messages.

Anyone have an idea on how i can fix this issue?
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Tech Support



Joined: 25 Aug 2003
Posts: 4351
PostPosted: Tue Feb 11, 2014 9:05 am    Post subject: Reply with quote
We would need to take a look at the logs to let you know why the duplication is happening and how to resolve it. So, if you would, please email all of the logs from your PageGate logging directory to support at notepage dot com



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gtohannie



Joined: 10 Feb 2014
Posts: 2
Location: Arizona
PostPosted: Tue Feb 11, 2014 10:15 am    Post subject: Reply with quote
Sent the logs to support@pagegate.com.
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Tech Support



Joined: 25 Aug 2003
Posts: 4351
PostPosted: Tue Feb 11, 2014 4:25 pm    Post subject: Reply with quote
Follow up:

The resolution to this issue was to disable the GetAscii module, Enable Connector 2 and re-verify all GetWeb sources, locations and permissions.



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