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lindy
Joined: 21 Dec 2013 Posts: 7
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Posted: Sat Dec 21, 2013 4:19 pm Post subject: smtp and snpp stopped working |
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Not sure why, but my incoming snpp and smtp stopped working this morning. If I type and message from pagegate it will send but nothing incoming.
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OzCom
Joined: 22 Oct 2003 Posts: 1121 Location: US
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Posted: Sat Dec 21, 2013 10:34 pm Post subject: |
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Something change with your ISP or Firewall?_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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lindy
Joined: 21 Dec 2013 Posts: 7
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Posted: Sun Dec 22, 2013 9:27 am Post subject: |
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Nothing changed, I removed one other computer that was on the network. I have the snpp up and running, but still will not accept the smtp incoming.
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OzCom
Joined: 22 Oct 2003 Posts: 1121 Location: US
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Posted: Sun Dec 22, 2013 11:28 am Post subject: |
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Is the PGMailserver running (check services)_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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lindy
Joined: 21 Dec 2013 Posts: 7
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Posted: Sun Dec 22, 2013 12:00 pm Post subject: |
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Yes it is
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OzCom
Joined: 22 Oct 2003 Posts: 1121 Location: US
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Posted: Sun Dec 22, 2013 2:17 pm Post subject: |
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Can you TELNET to that machine from another machine outside the network?
TELNET <ip address> 25_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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lindy
Joined: 21 Dec 2013 Posts: 7
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Posted: Sun Dec 22, 2013 3:37 pm Post subject: |
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No, I am not able to, keep getting the message "The system cannot find the file specified".
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Tech Support
Joined: 25 Aug 2003 Posts: 4351
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Posted: Sun Dec 22, 2013 4:40 pm Post subject: |
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Just to verify, are you having trouble receiving SMTP messages in to PageGate via the GetMail module or are you having trouble delivering SMTP messages with one of the Connectors? |
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lindy
Joined: 21 Dec 2013 Posts: 7
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Posted: Sun Dec 22, 2013 11:18 pm Post subject: |
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The problem falls with receiving smtp messages into pagegate. Sending them out is not a problem.
For the snpp I had to change the address I was using in order to get that to work xx.x.xx.21 to xx.x.xx.60.
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lindy
Joined: 21 Dec 2013 Posts: 7
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Posted: Sun Dec 22, 2013 11:18 pm Post subject: |
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The problem falls with receiving smtp messages into pagegate. Sending them out is not a problem.
For the snpp I had to change the address I was using in order to get that to work xx.x.xx.21 to xx.x.xx.60.
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Tech Support
Joined: 25 Aug 2003 Posts: 4351
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Posted: Mon Dec 23, 2013 8:54 am Post subject: |
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Wait... if you had to change the IP address you had to connect to the SNPP Server, that means the IP address of the PageGate server has changed. If the IP of the server has changed, it's entirely possible that you need to update the IP of the server in the SMTP route you have set up to route the SMTP messages to PageGate. |
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lindy
Joined: 21 Dec 2013 Posts: 7
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Posted: Mon Dec 23, 2013 9:12 am Post subject: |
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i have fixed the problem, it was in the cable modem port forwarding setting.
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