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Part of Message Being Sent as Subject

 
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VerdugoFire



Joined: 10 Dec 2003
Posts: 51

PostPosted: Wed May 22, 2013 12:48 pm    Post subject: Part of Message Being Sent as Subject Reply with quote

Part of our GetAscii message is being sent as the subject when we send it as email, we would like no subject or a static subject. This started happening when we upgraded to version 6.

It is pulling off a portion of the date and time part of our message, so it is very confusing.

Current Version: 6.0.5

Log:
5/22/2013 8:21:49 AM ========================================
5/22/2013 8:21:49 AM Start connection to carrier: Email-Long
5/22/2013 8:21:49 AM Sending via SMTP
5/22/2013 8:21:49 AM ----------------------------------------
5/22/2013 8:21:49 AM Working on message to: 1test from: Verdugo
5/22/2013 8:21:49 AM Formatting message
5/22/2013 8:21:49 AM Message contained in single packet
5/22/2013 8:21:49 AM Looking up mailserver for gmail.com
5/22/2013 8:21:49 AM Trying host: gmail-smtp-in.l.google.com
5/22/2013 8:21:50 AM Connected to: gmail-smtp-in.l.google.com
5/22/2013 8:21:50 AM Received:220 mx.google.com ESMTP wn4si5218925pbc.145 - gsmtp<13><10>
5/22/2013 8:21:50 AM Sent:Ehlo VerdugoFire.com<13><10>
5/22/2013 8:21:50 AM Received:250-mx.google.com at your service, [206.117.119.25]<13><10>
5/22/2013 8:21:50 AM Received:250-SIZE 35882577<13><10>
5/22/2013 8:21:50 AM Received:250-8BITMIME<13><10>
5/22/2013 8:21:51 AM Received:250-STARTTLS<13><10>
5/22/2013 8:21:51 AM Received:250 ENHANCEDSTATUSCODES<13><10>
5/22/2013 8:21:51 AM Sent:Mail From:<xxxxxxxxx@VerdugoFire.com><13><10>
5/22/2013 8:21:51 AM Received:250 2.1.0 OK wn4si5218925pbc.145 - gsmtp<13><10>
5/22/2013 8:21:51 AM Sent:Rcpt To:<xxxxxxxx@gmail.com><13><10>
5/22/2013 8:21:52 AM Received:250 2.1.5 OK wn4si5218925pbc.145 - gsmtp<13><10>
5/22/2013 8:21:52 AM Sent:Data<13><10>
5/22/2013 8:21:52 AM Received:354 Go ahead wn4si5218925pbc.145 - gsmtp<13><10>
5/22/2013 8:21:52 AM Sending message
5/22/2013 8:21:52 AM Sent:Message-ID: <2205130821520@VerdugoFire.com><13><10>
5/22/2013 8:21:52 AM Sent:Date: 22 May 2013 15:21:00 +0000<13><10>
5/22/2013 8:21:52 AM Sent:To: <xxxxxxxx@gmail.com><13><10>
5/22/2013 8:21:52 AM Sent:From: <xxxxxxxx@VerdugoFire.com><13><10>
5/22/2013 8:21:52 AM Sent:Subject: 05/22/13 08<13><10>
5/22/2013 8:21:52 AM Sent:<13><10>
5/22/2013 8:21:52 AM Sent:Verdugo:21:34/1/UNCON /xxxxx E SPAZIER AV #C ,GLN/btwn S SAN FERNANDO BL & S GLENOAKS BL//R1/563_1J /VFCxxxxxxxx /EMS INFO: xxxxxxxxxxxxxxxxxxxxxxx
5/22/2013 8:21:52 AM Sent:<13><10>.<13><10>
5/22/2013 8:21:53 AM Received:250 2.0.0 OK 1369236113 wn4si5218925pbc.145 - gsmtp<13><10>
5/22/2013 8:21:53 AM Message sent
5/22/2013 8:21:53 AM Closing connection
5/22/2013 8:21:53 AM Sent:Quit<13><10>
5/22/2013 8:21:53 AM Disconnected
5/22/2013 8:21:53 AM SUCCESSFUL Stn:1 To:1test Frm:Verdugo Msg:05/22/13 08:21:34/1/UNCON /xxxxx E SPAZIER AV #C ,GLN/btwn S SAN FERNANDO BL & S GLENOAKS BL//R1/563_1J /VFCxxxxxx /EMS INFO: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
5/22/2013 9:04:28 AM ========================================


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Tech Support



Joined: 25 Aug 2003
Posts: 4073

PostPosted: Wed May 22, 2013 1:37 pm    Post subject: Reply with quote

The "Send Subject" option tells PageGate that during any SMTP transactions delivered to that recipient, PageGate should include the Subject command. To know what to use for the subject, the program looks at the first 80 characters of the message for a :. If it finds one, everything before the : is treated as the subject. If it doesn't, it sends a default subject of "TEXT MESSAGE".



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VerdugoFire



Joined: 10 Dec 2003
Posts: 51

PostPosted: Wed May 22, 2013 1:40 pm    Post subject: Reply with quote

Where do I find the "Send Subject" option?


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VerdugoFire



Joined: 10 Dec 2003
Posts: 51

PostPosted: Wed May 22, 2013 1:41 pm    Post subject: Reply with quote

Oh, it's on the Recipient, found it. It was unchecked so I am checking it.


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VerdugoFire



Joined: 10 Dec 2003
Posts: 51

PostPosted: Wed May 22, 2013 2:16 pm    Post subject: Reply with quote

At this point, I've checked the "Send Subject" under the Recipient and it is still hapenning. I then Unchecked "Send Subject" and it is still hapenning.

I opened the User table and all Users have "Send Subject" set to zero.


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Tech Support



Joined: 25 Aug 2003
Posts: 4073

PostPosted: Wed May 22, 2013 2:22 pm    Post subject: Reply with quote

Bear in mind that almost every receiving SMTP server out there will filter messages without a subject as spam. So, we accounted for that in PageGate version 6 by always passing a subject parameter when it was requested by the receiving server.

If you want the subject to always be the same thing, though, what we can do is create a subject template that tells PageGate never to use anything other than what you've specified. To do that:

1) Open NotePad.

2) Enter what you want the subject line to say.

3) Go to File - Save As.

4) Change in to the PageGate program directory.

5) Change the Files of Type to All Files so Notepad doesn't stick a .txt on the file extension.

6) Name the file global.stp and save it.

7) Stop and start the PageGate services.

After you apply that template, the only thing that will ever be sent for the subject line is what you entered in to that file.



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VerdugoFire



Joined: 10 Dec 2003
Posts: 51

PostPosted: Wed May 22, 2013 2:37 pm    Post subject: Reply with quote

That worked! Thank you.


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