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control the sender email address for a email carrier

 
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dpache



Joined: 30 Apr 2013
Posts: 5

PostPosted: Tue Apr 30, 2013 9:27 am    Post subject: control the sender email address for a email carrier Reply with quote

Hello,

We have a Pagegate 5.0 license. For our fire service operators, we want the same address for all the sending from the email carrier. We have only one email carrier. Do we have a way to control the sending email address?

Thank you for your answer.

Best regards.


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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Tue Apr 30, 2013 9:34 am    Post subject: Reply with quote

Which component of PageGate are you using to send the messages? The GUI Client, GetAscii, etc?



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dpache



Joined: 30 Apr 2013
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PostPosted: Wed May 01, 2013 12:43 pm    Post subject: Reply with quote

We use the GUI client


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Tech Support



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PostPosted: Wed May 01, 2013 12:48 pm    Post subject: Reply with quote

If you go to the File - Setup section of the PageGate Client, you'll see the section to set a value for the Sender's Name.



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dpache



Joined: 30 Apr 2013
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PostPosted: Fri May 24, 2013 1:51 pm    Post subject: Problem with the application Reply with quote

Hi dear support,

we 've got a problem with this procedure. With our version 5.0, the configuration doesn't seem to be considered. We can configure effectively the address. The parameter is fonctionnal until we close the client GUI. When we reopen it, the "sender's name" parameter is back to %LOGIN_NAME%.

We controlled too the state of the register and the key Sender in
[HKEY_CURRENT_USER\Software\NotePage\NotePagerNet] is well valued. So the issue seems to be into the client GUI.

Do you have a explanation and a solution to our problem?


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PostPosted: Fri May 24, 2013 2:31 pm    Post subject: Reply with quote

What Operating System are you using and are you logged in to Windows as an Administrator when you make that change?



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