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cadmaster
Joined: 17 Jul 2008
Posts: 31
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 Posted: Thu Oct 14, 2010 4:46 pm Post subject: SMTP Outgoing Add-on |
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Support:
Is the following something pagegate would add to smtp messages?
Received: from <> by abc.com ; 14 Oct 10 21:14:23 UT<13><10>X-NPSender:
I am trying to figure out how this is getting added on to the beginning of outgoing pg smtp messages. Our dispatch software vendor says they are not adding it to outgoing smtp messages going to pagegate, so I’m lost.
Any help would be much appreciated.
Thanks, Harry
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OzCom
Joined: 22 Oct 2003
Posts: 1121
Location: US
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| Posted: Thu Oct 14, 2010 6:15 pm Post subject: |
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Can you send a copy og the logfiles? We would need SMTPin, SMTPout, getMAIL, and any of the connector logs that would have sent the message to the final destination._________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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cadmaster
Joined: 17 Jul 2008
Posts: 31
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| Posted: Fri Oct 15, 2010 8:06 am Post subject: |
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| I think I figured it out. The incoming smtp message to pagegate doesn't have enough of the message header for pg to process all of the header. Does this make sense? I added MIME-Version: 1 to the header and pg accepts all of it and gets processed like it should.
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Fri Oct 15, 2010 10:20 am Post subject: |
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Well, part of the SMTP sequence is the Mail From command. This counts for both incoming and outgoing traffic. Any time any SMTP sequence happens, the Mail From command MUST be used.
Now, if you're passing messages to PageGate and your sending system is leaving the Mail From field blank, that's why you would see that line in the GetMail log.
Actually, that's the only time I can think of that would happen... PageGate HAS to populate the Mail From command, it's actually hard coded in the software, unless you leave certain fields blank... but if you left those fields blank, you'd never be able to deliver SMTP messages anyways. |
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cadmaster
Joined: 17 Jul 2008
Posts: 31
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| Posted: Fri Oct 15, 2010 11:19 am Post subject: |
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| You are right, there is nothing in their Mail From field. You think that's the problem? Is PG added that extra text then?
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Fri Oct 15, 2010 11:30 am Post subject: |
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| Actually, I was wondering if I could get you to clarify. What 'extra item' are you referring to? |
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cadmaster
Joined: 17 Jul 2008
Posts: 31
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| Posted: Fri Oct 15, 2010 11:54 am Post subject: |
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The following is added to every message received from getmail.
Received: from <> by abc.com ; 14 Oct 10 21:14:23 UT<13><10>X-NPSender:
When I look at the raw message in the mailin folder, it has it there too.
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cadmaster
Joined: 17 Jul 2008
Posts: 31
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| Posted: Fri Oct 15, 2010 11:55 am Post subject: |
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| I just added a from to address on the incoming smtp message and this extra text is still getting added.
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Fri Oct 15, 2010 12:06 pm Post subject: |
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| The thing is, that's not extra text... that's a required command and a required field that has to be there. |
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cadmaster
Joined: 17 Jul 2008
Posts: 31
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| Posted: Fri Oct 15, 2010 12:13 pm Post subject: |
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Sorry, maybe I wasn't clear. That text is getting added to the message going out, like the body.
PGDial1 SUCCESSFUL Stn:2 To:2817023228 Msg:Received: from <CommCenter@ccems.com> by ccems.com ; 15 Oct 10 17:11:49 UT<13><10>X-NPSender: CommCenter@ccems.com<13><10> SUSPICIOUS PACKAGE/BOMB :10/15 12:11 7111 FIVE FORKS DR, CYPRESS CREEK EMS COMM CENTER; B Map:330F Sub: Nat:74-SUSPICIOUS PACKAGE/BOMB THREAT Units:5106 X-St:POOLE RD SMOOTH ROCK FALLS DR OAKWOOD GLEN<13><10>
The actual message coming in to pagegate starts with Suspicious.
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OzCom
Joined: 22 Oct 2003
Posts: 1121
Location: US
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| Posted: Fri Oct 15, 2010 3:46 pm Post subject: |
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Are you delivering SMTp directly to the ouside world or through an internal mailserver? I have seen many cases where the mailserver adds extra lines (usually confidentiality verbiage) to every outgoing message_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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cadmaster
Joined: 17 Jul 2008
Posts: 31
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| Posted: Fri Oct 15, 2010 3:49 pm Post subject: |
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Here's the process:
1. Dispatch Server sends smtp message into getmail - All Internal
2. Pagegate processes, and these are resent to smtp addresses in the outside world.
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Mon Oct 18, 2010 8:10 am Post subject: |
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If you would, do this for me:
1) Stop PageGate.
2) Browse into the PageGate program directory while the program is shut down.
3) Rename the pggmail.exe file to pggmail.tmp
4) Restart PageGate.
5) Send in some sample messages.
6) Copy the messages from the mailin folder somewhere else so you can send them to me.
7) Rename pggmail.exe back to normal.
I'd be really curious to see what those messages look like. |
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