ATT issue with WTCP

[AndrewB]

Hi. We are evaluating Notepager pro. I am currently in the trial phase, and was able to get sms messages to my iphone once I added enterprise paging ($3/month) to my att account.

At first, everything worked fine. I then was reading on ATT's website that there was a way to receive responses back from them if you needed to obtain a senderID/pollerID. (ref: http://enterprisepaging.com/faq.jsp#06)

So, I went to that site, and registered my phone and created a pollerID and recieved a security code.

As soon as I did that, the WCTP protocol for sending messages stopped working.

Here is the log when it worked:
number has been removed/replaced with xxxxxxxxxx
9/7/2010 9:39:27 AM Dialer Started
9/7/2010 9:40:16 AM ====================================
9/7/2010 9:40:16 AM Start connection to carrier: att
9/7/2010 9:40:16 AM Send using WCTP protocol
9/7/2010 9:40:16 AM ------------------------------------------------
9/7/2010 9:40:16 AM Working on message to: Andrew from: Andrew
9/7/2010 9:40:16 AM Formatting message
9/7/2010 9:40:16 AM Message contained in single packet
9/7/2010 9:40:16 AM Sending message
9/7/2010 9:40:16 AM Sent:
9/7/2010 9:40:16 AM <?xml version="1.0"?>
9/7/2010 9:40:16 AM <!DOCTYPE wctp-Operation SYSTEM "http://dtd.wctp.org/wctp-dtd-v1r1.dtd">
9/7/2010 9:40:16 AM <wctp-Operation wctpVersion="wctp-dtd-v1r1">
9/7/2010 9:40:16 AM <wctp-SubmitClientMessage>
9/7/2010 9:40:16 AM <wctp-SubmitClientHeader submitTimestamp="2010-09-07T13:40:16">
9/7/2010 9:40:16 AM <wctp-ClientOriginator senderID="Andrew@" />
9/7/2010 9:40:16 AM <wctp-ClientMessageControl preformatted="true" />
9/7/2010 9:40:16 AM <wctp-Recipient recipientID="xxxxxxxxxx" />
9/7/2010 9:40:16 AM </wctp-SubmitClientHeader>
9/7/2010 9:40:16 AM <wctp-Payload>
9/7/2010 9:40:16 AM <wctp-Alphanumeric>Andrew:rtest</wctp-Alphanumeric>
9/7/2010 9:40:16 AM </wctp-Payload>
9/7/2010 9:40:16 AM </wctp-SubmitClientMessage>
9/7/2010 9:40:16 AM </wctp-Operation>
9/7/2010 9:40:17 AM Recieved:
9/7/2010 9:40:17 AM <?xml version="1.0"?>
9/7/2010 9:40:17 AM <!DOCTYPE wctp-Operation SYSTEM "http://dtd.wctp.org/wctp-dtd-v1r1.dtd">
9/7/2010 9:40:17 AM <wctp-Operation wctpVersion="wctp-dtd-v1r1" wctpToken="11AA">
9/7/2010 9:40:17 AM <wctp-SubmitClientResponse>
9/7/2010 9:40:17 AM <wctp-ClientSuccess successCode="200" successText="Accepted" trackingNumber="149725127">Message has been accepted for delivery</wctp-ClientSuccess>
9/7/2010 9:40:17 AM </wctp-SubmitClientResponse>
9/7/2010 9:40:17 AM </wctp-Operation>
9/7/2010 9:40:17 AM Message sent
9/7/2010 9:40:17 AM SUCCESSFUL To:Andrew Frm:Andrew Msg:rtest



When it failed, this is what I get:
9/7/2010 11:23:47 AM Start connection to carrier: att
9/7/2010 11:23:47 AM Send using WCTP protocol
9/7/2010 11:23:47 AM ------------------------------------------------
9/7/2010 11:23:47 AM Working on message to: Andrew from:
9/7/2010 11:23:47 AM Formatting message
9/7/2010 11:23:47 AM Message contained in single packet
9/7/2010 11:23:47 AM Sending message
9/7/2010 11:23:47 AM Sent:
9/7/2010 11:23:47 AM <?xml version="1.0"?>
9/7/2010 11:23:47 AM <!DOCTYPE wctp-Operation SYSTEM "http://dtd.wctp.org/wctp-dtd-v1r1.dtd">
9/7/2010 11:23:47 AM <wctp-Operation wctpVersion="wctp-dtd-v1r1">
9/7/2010 11:23:47 AM <wctp-SubmitClientMessage>
9/7/2010 11:23:47 AM <wctp-SubmitClientHeader submitTimestamp="2010-09-07T15:23:47">
9/7/2010 11:23:47 AM <wctp-ClientOriginator senderID="@" />
9/7/2010 11:23:47 AM <wctp-ClientMessageControl preformatted="true" />
9/7/2010 11:23:47 AM <wctp-Recipient recipientID="xxxxxxxxxx" />
9/7/2010 11:23:47 AM </wctp-SubmitClientHeader>
9/7/2010 11:23:47 AM <wctp-Payload>
9/7/2010 11:23:47 AM <wctp-Alphanumeric>testing again</wctp-Alphanumeric>
9/7/2010 11:23:47 AM </wctp-Payload>
9/7/2010 11:23:47 AM </wctp-SubmitClientMessage>
9/7/2010 11:23:47 AM </wctp-Operation>
9/7/2010 11:23:50 AM Recieved:
9/7/2010 11:23:50 AM Invalid response from host
9/7/2010 11:23:50 AM Failed Attempt To:Andrew Msg:testing again

I tried to get ATT to wipe the pollerID.. but have been given the run around from everyone. They say the phone is provisioned correctly.

Any help would be greatly appreciated.

Andrew

[Tech Support]

What host are you using in the carrier settings?

_________________
Tech Support
support@notepage.com
http://www.notepage.net

[AndrewB]

I have tried those listed on the notepage site:
AT&T Wireless wctp.att.net/wctp 80 456
AT&T Wireless wctp.attws.net/wctp 80 300

as well as those on the att site:
TAP 888-298-3562, 408-961-2819 160 No No
SNPP http://snpp.att.net port 444 456 Yes Yes
SMTP mobilenumber@page.att.net 420 Yes Yes
WCTP http://wctp.att.net/WCTP port 80
https://wctp.att.net/WCTP port 443 456 Yes* Yes*

But I just solved my problem.

Drop the http://
input only the wctp.att.net/wctp page away.

Feel free to delete post- as it was operator error!

Andrew