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kfladung
Joined: 19 Apr 2010
Posts: 12
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 Posted: Mon Apr 19, 2010 2:32 pm Post subject: Cincinnati Bell Wireless Issue |
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I have been paging members of our fire department that carry Cincinnati Bell Wireless phones for several years using their SMTP connection and utilizing the I.D as 10 digit@gocbw.com.
I have attempted to page these members several times today and receive an error message of "domain of sender address does not exist". I have not changed any of the settings in the Notepager Pro.
I contacted Cincinnati Bell and they advise that they have not changed any of their settings to allow access to their system.
Any ideas?
Thanks!
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Mon Apr 19, 2010 2:49 pm Post subject: |
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| If you go into the settings of the carrier, what do you have specified for the Local Domain? |
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kfladung
Joined: 19 Apr 2010
Posts: 12
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| Posted: Mon Apr 19, 2010 4:15 pm Post subject: |
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| RFD.ORG
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Tue Apr 20, 2010 8:38 am Post subject: |
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| That error you're getting, "domain of sender address does not exist", is referencing what you've entered into the Local Domain field. I'd recommend cahnging that to the latter half of your office's email address and let's see if that helps. |
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kfladung
Joined: 19 Apr 2010
Posts: 12
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| Posted: Tue Apr 20, 2010 12:58 pm Post subject: |
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That worked. Thanks.
It's strange the the old domain name I used has worked all this time.
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Jim Klems
Joined: 10 Jun 2010
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| Posted: Thu Jun 10, 2010 7:48 am Post subject: |
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| I'm having a problem that it's not sending at all. Local domain is fuse.net
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Jim Klems
Joined: 10 Jun 2010
Posts: 2
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| Posted: Thu Jun 10, 2010 8:46 am Post subject: |
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| Problem fixed! Thanks Kladung
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Thu Jun 10, 2010 9:11 am Post subject: |
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Jim,
If you would, please email the c:\program files\notepager pro\npp.log file to support at notepage dot com |
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